B2B Customer Service / Account Support - Global Leader
Caerphilly, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Recruitment Revolution
customers + Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email and using our CRM tools + Processing orders, organising returns, identifying where we can improve our processes or can offer alternative products to satisfy their needs + Understanding, prioritising … customers ensuring their issues are resolved quickly We Are Looking For: + Very comfortable using a PC + Experience using Microsoft Office and Customer Relationship Management software, ideally SAP + You delight in investigating customer problems, getting to the root cause and putting them right + Friendly, organised and resilient more »
Employment Type: Permanent, Part Time, Work From Home
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