1 of 1 Part-Time Social Skills Jobs in Wellingborough

support analysts by guiding best practices, troubleshooting approaches, and prioritization techniques. Provide Out of Hours Support on a rota basis Ensure timely and effective communication with clients, particularly in high-pressure or sensitive support cases. Work closely with the Product and Engineering teams to identify recurring issues and feed into … Proficiency with ticketing systems (e.g. Zendesk, Freshdesk, Jira, or similar). Strong experience in SQL for data analysis and issue investigation. Clear and effective communication skills, both verbal and written. Proven experience working across internal teams to resolve client issues. Experience mentoring junior colleagues or coaching team members. Desirable … or compliance processes. Personal Attributes Passionate about delivering excellent client service. Calm under pressure and capable of managing multiple priorities. Naturally collaborative with strong interpersonal skills. Detail-oriented and methodical in approach to issue resolution. Self-starter with a drive for continuous improvement. What Do You Get In Return? Extensive More ❯