1 of 1 Part-Time Data Analysis Jobs in West London

members Managing the administration of the democratic processes Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service Preparing reports and analysis on service quality metrics An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case … related bodies. Internal: PCS staff and managers across Regional and National Hubs and HQ Departments. Main duties and responsibilities 1. Key areas Manage the merged team responsible for membership, data, subscriptions, and call handling, ensuring efficient daily staffing across three hybrid sites. Establish and maintain standards for call handling, member service and the online knowledge centre and admin case … follow standardised procedures across the organisation. Recommend and guide the design, implementation, and operation of new systems, ensuring alignment with broader PCS policies such as health and safety and data security. Establish statistical systems to generate and analyse reports, including membership, equality statistics, budget, job tracking, and case management. Build knowledge of the PCS membership database, its functions, and More ❯