Part-Time Customer Experience Jobs in the West Midlands

8 of 8 Part-Time Customer Experience Jobs in the West Midlands

Infrastructure Services Manager (Previous Relevant Experince is Required)

Warwick, Warwickshire, UK
Hybrid / WFH Options
Telent
sharing improvements with internal departments to promote good working practices and a consistent approach across the business Operations Manager - What you’ll do: Creating customer SLA performance reports where contractually appropriate Ensure service-related documentation is accurate, always kept up to date and follows the company’s document control … materials used by the field-based staff. Ensure adequate Health & Safety inspections/tours are conducted out on site Work with internal teams and customer to identify and implement service improvement initiatives Work with Operations team to develop planned maintenance schedules where necessary and ensure they are conducted on … of the client contractual deliverables across all services Operations Manager - Key requirements: Organisation skills with the ability to work to defined timescales People Management experience IT experience knowledge of Microsoft products including Teams, Outlook, Excel (intermediate) and power point Excellent communication skills verbal/written and a confident More ❯
Employment Type: Part-time
Posted:

Operations Manager (Previous Relevant Experince is Required)

Warwick, Warwickshire, UK
Hybrid / WFH Options
Telent
sharing improvements with internal departments to promote good working practices and a consistent approach across the business Operations Manager - What you’ll do: Creating customer SLA performance reports where contractually appropriate Ensure service-related documentation is accurate, always kept up to date and follows the company’s document control … materials used by the field-based staff. Ensure adequate Health & Safety inspections/tours are conducted out on site Work with internal teams and customer to identify and implement service improvement initiatives Work with Operations team to develop planned maintenance schedules where necessary and ensure they are conducted on … of the client contractual deliverables across all services Operations Manager - Key requirements: Organisation skills with the ability to work to defined timescales People Management experience IT experience knowledge of Microsoft products including Teams, Outlook, Excel (intermediate) and power point Excellent communication skills verbal/written and a confident More ❯
Employment Type: Part-time
Posted:

Operations Manager - Work-from-home flexibility (Previous Relevant Experince is Required)

Warwick, Warwickshire, UK
Hybrid / WFH Options
Telent
sharing improvements with internal departments to promote good working practices and a consistent approach across the business Operations Manager - What you’ll do: Creating customer SLA performance reports where contractually appropriate Ensure service-related documentation is accurate, always kept up to date and follows the company’s document control … materials used by the field-based staff. Ensure adequate Health & Safety inspections/tours are conducted out on site Work with internal teams and customer to identify and implement service improvement initiatives Work with Operations team to develop planned maintenance schedules where necessary and ensure they are conducted on … of the client contractual deliverables across all services Operations Manager - Key requirements: Organisation skills with the ability to work to defined timescales People Management experience IT experience knowledge of Microsoft products including Teams, Outlook, Excel (intermediate) and power point Excellent communication skills verbal/written and a confident More ❯
Employment Type: Part-time
Posted:

Redress Analytics (Birmingham)

Birmingham, UK
Hybrid / WFH Options
HSBC
organisation that leads our competitors and inspires our employees. We are building a revolutionary data analytics ecosystem to generate business insights and provide great customer experience from well-managed and trusted data assets. The aim of UK CMB Data & Analytics is to unlock the potential of data by … awareness to support projects across multiple products. Supporting the team with migration to new platforms and adoption of appropriate tooling. Skills & Requirements: Demonstrable coding experience with SAS, SQL, and Python. Experience with Google Cloud Platform (GCP). Previous HSBC experience. Strong stakeholder management skills with the ability to … influence and communicate analysis and recommendations to colleagues at different levels of the organisation. Extraordinary attention to detail. Enthusiastic about learning different analytical capabilities. Experience applying analytical techniques to data to produce explanatory or predictive results. Experience working in an analytical role within financial services or a data More ❯
Employment Type: Part-time
Posted:

Java Full Stack Developer (Birmingham)

Birmingham, UK
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … groups to support and enhance applications , aligning with evolving business needs. Analyze and understand business workflows , translating them into technical specifications. Required Skills and Experience: Bachelor’s Degree or higher in Computer Science or equivalent work experience. Minimum of 4 years of experience in application development and software … engineering. Proficiency in Java programming and software development. Experience in building transactional systems and a strong grasp of software architecture . Front-end web development skills. Exceptional written and verbal communication skills. Strong analytical thinking and attention to detail . Ability to work independently and collaboratively within a team. More ❯
Employment Type: Part-time
Posted:

Head of Digital Product (Walsall)

Walsall, West Midlands, UK
HomeServe UK
team to deliver end-to-end digital products, from strategy to post-launch performance. You'll be an evangelist for digital-first solutions, ensuring customer-facing operations are streamlined, automated, and supported by the right technology, culture, and people. Key Responsibilities: Set the strategic direction for digital and automation … across the business, with a focus on delivering measurable business benefits. Lead the development and delivery of digital product strategies, driving improved acquisition, customer self-serve, and automation capabilities. Manage and mentor product teams, ensuring seamless collaboration to execute the digital delivery plan. Work closely with stakeholders to present … track progress with data and KPIs, and build compelling business cases for investment. Champion the use of Conversational AI and NLU technology for automating customer service interactions. About You: You’re outcome-focused and passionate about digital product management, automation, and customer experience. You have experience leading More ❯
Employment Type: Part-time
Posted:

Senior Ecommerce Manager (Birmingham)

Birmingham, UK
3Search
Senior Ecommerce Manager you will be responsible for managing multiple projects and executing the launch of new products often. You will obsses on the customer journey and work closely with the marketing and analytical team to improve CRO and site optimisation. The role suits a website and user journey … work closely with the e-commerce merchandisers and develop marketplace opportunities. Assisting in implementing new technologies and systems to enhance the website functionality and customer experience. Work closely with the omnichannel team to help create a truly aspirational customer-centric experience. The role is perfect for an e … with a few battle scars managing projects and driving sales online for a luxury or fast paced business. Very desirable you will have Shopify experience (shopify plus) and worked in a multichannel environment. You will be very strong at web analysis with experience of GA4. A commercial leader More ❯
Employment Type: Part-time
Posted:

Ecommerce CRO Manager (Tamworth)

Tamworth, Staffordshire, UK
3Search
Senior Ecommerce Manager you will be responsible for managing multiple projects and executing the launch of new products often. You will obsses on the customer journey and work closely with the marketing and analytical team to improve CRO and site optimisation. The role suits a website and user journey … work closely with the e-commerce merchandisers and develop marketplace opportunities. Assisting in implementing new technologies and systems to enhance the website functionality and customer experience. Work closely with the omnichannel team to help create a truly aspirational customer-centric experience. The role is perfect for an e … with a few battle scars managing projects and driving sales online for a luxury or fast paced business. Very desirable you will have Shopify experience (shopify plus) and worked in a multichannel environment. You will be very strong at web analysis with experience of GA4. A commercial leader More ❯
Employment Type: Part-time
Posted:
Customer Experience
the West Midlands
10th Percentile
£37,500
25th Percentile
£40,000
Median
£50,000
75th Percentile
£76,011
90th Percentile
£89,000