CRM Specialist
Birmingham, West Midlands, United Kingdom
West Midlands Combined Authority (WMCA)
Join our Digital and Data team, where were harnessing the power of Microsoft technologies to revolutionise how we work. As our CRM Specialist, youll take ownership of our Microsoft Dynamics 365 environment - leading its development, optimising its performance, and becoming the go-to expert for all things CRM. This role is pivotal as we kick off … an exciting new project: implementing a Microsoft 365 Dynamics-based Contact Centre. Your expertise will be crucial in delivering a seamless, innovative solution that enhances customer engagement and streamlines operations. If you're ready to make a real impact and thrive in a collaborative, tech-driven environment, wed love to hear from you. Please note, this … with new and emerging CRM technologies to provide a modern, scalable CRM architecture. About you. Educated to degree level or equivalent in an IT discipline. Experienced in the Microsoft Dynamics space. Skilled in transforming a business into data-driven customer-centric organisation. Experience with Dynamics 365 and other CRM platforms would be advantageous. Alignment More ❯
Employment Type: Contract, Part Time
Salary: £55,000
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