NOC Technician Job Description When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected … procedures, working to meet contractual KPIs. The role involves working as part of a 24/7 365 day shift rota. What you’ll do: Handle incoming phone call and email traffic and respond in line with KPIs. Create network incident tickets arising from customer reports. Action Service Requests Allocate/despatch tickets to technical support and field engineering groups … and other service providers. Manage Incident tickets, ensuring regular and comprehensive updates. Organise traffic management, including coordinating traffic management provider, regional control team, and field resource. Liaise with customers to provide updates on network incidents. Liaise with utility companies where power loss is causing a network issue. Who you are: You will have previous experience supporting Enterprise and Service Provider More ❯
NOC Technician Job Description When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected … procedures, working to meet contractual KPIs. The role involves working as part of a 24/7 365 day shift rota. What you’ll do: Handle incoming phone call and email traffic and respond in line with KPIs. Create network incident tickets arising from customer reports. Action Service Requests Allocate/despatch tickets to technical support and field engineering groups … and other service providers. Manage Incident tickets, ensuring regular and comprehensive updates. Organise traffic management, including coordinating traffic management provider, regional control team, and field resource. Liaise with customers to provide updates on network incidents. Liaise with utility companies where power loss is causing a network issue. Who you are: You will have previous experience supporting Enterprise and Service Provider More ❯
NOC Technician Job Description When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected … procedures, working to meet contractual KPIs. The role involves working as part of a 24/7 365 day shift rota. What you’ll do: Handle incoming phone call and email traffic and respond in line with KPIs. Create network incident tickets arising from customer reports. Action Service Requests Allocate/despatch tickets to technical support and field engineering groups … and other service providers. Manage Incident tickets, ensuring regular and comprehensive updates. Organise traffic management, including coordinating traffic management provider, regional control team, and field resource. Liaise with customers to provide updates on network incidents. Liaise with utility companies where power loss is causing a network issue. Who you are: You will have previous experience supporting Enterprise and Service Provider More ❯
Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes … an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. What you’ll do: Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel … throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS More ❯
Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes … an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. What you’ll do: Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel … throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS More ❯
Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes … an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. What you’ll do: Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel … throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS More ❯
HR Compliance Administrator Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance administrative support on a day-to-day basis ensuring all queries and requests are dealt with effectively and efficiently supporting the employees and managers. Working within the HR Administration Team, this role is focused upon ensuring security compliance checks are undertaken and … processed accurately which includes pre-employment checks and higher level security checks. This is a hybrid working role with a requirement to be in our Warwick HQ one day per week, as well as on an additional ad-hoc basis. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include … HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance More ❯
HR Compliance Administrator Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance administrative support on a day-to-day basis ensuring all queries and requests are dealt with effectively and efficiently supporting the employees and managers. Working within the HR Administration Team, this role is focused upon ensuring security compliance checks are undertaken and … processed accurately which includes pre-employment checks and higher level security checks. This is a hybrid working role with a requirement to be in our Warwick HQ one day per week, as well as on an additional ad-hoc basis. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include … HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance More ❯
HR Compliance Administrator Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance administrative support on a day-to-day basis ensuring all queries and requests are dealt with effectively and efficiently supporting the employees and managers. Working within the HR Administration Team, this role is focused upon ensuring security compliance checks are undertaken and … processed accurately which includes pre-employment checks and higher level security checks. This is a hybrid working role with a requirement to be in our Warwick HQ one day per week, as well as on an additional ad-hoc basis. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include … HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance More ❯
HR Compliance Administrator Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance administrative support on a day-to-day basis ensuring all queries and requests are dealt with effectively and efficiently supporting the employees and managers. Working within the HR Administration Team, this role is focused upon ensuring security compliance checks are undertaken and … processed accurately which includes pre-employment checks and higher level security checks. This is a hybrid working role with a requirement to be in our Warwick HQ one day per week, as well as on an additional ad-hoc basis. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include … HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the HR Compliance Team Leader, you will be responsible for providing HR Compliance More ❯
