Senior Delivery Manager - Quality and Policy
Birmingham, West Midlands, United Kingdom
West Midlands Combined Authority (WMCA)
Are you passionate about ensuring the highest standards in public service delivery? Do you have the strategic expertise and people leadership skills to shape policy and influence quality across complex, high-impact programmes? If so, we have an exciting opportunity for you to join West Midlands Combined Authority (WMCA) as a Senior Delivery Manager Quality & Policy. This is a … crucial role within our Employment, Skills, Health and Communities Directorate (ESHC). Youll lead the implementation and oversight of our Quality & Standards Framework system, ensuring residents and employers receive consistently high-quality experience across all our funded programmes, and that we meet national expectations around compliance, performance and risk management. From audit and complaints to strategic partnerships and continuous … An understanding of funding, compliance, and delivery risk in government or devolved programmes. A strategic mindset, capable of aligning policy, delivery and stakeholder need. Strong analytical and process design skills, with a keen eye for continuous improvement. Excellent communication and influencing skills, with the ability to build effective relationships across all levels including national government and external More ❯
Employment Type: Permanent, Part Time
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