1 of 1 Part-Time Infrastructure Engineering Jobs in the West Midlands

NOC Technician Birmingham, West Midlands, United Kingdom (On-site) When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex … and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. The NOC (Network Operations Centre) Technician will be required to work to provide administrational support to the NOC engineering team, to assist in ensuring that all incidents are resolved in … in line with KPIs. Create network incident tickets arising from customer reports. Action Service Requests Allocate/despatch tickets to technical support and field engineering groups, and other service providers. Manage Incident tickets, ensuring regular and comprehensive updates. Organise traffic management, including coordinating traffic management provider, regional control team More ❯