1 of 1 Part-Time Mac OS Jobs in the West Midlands

You’ll Do Provide 1st and 2nd line support via phone, email and remote access Troubleshoot and resolve issues across the IT estate (Windows, macOS, Android, Intune, Azure, D365) Deliver a high-quality, empathetic service to colleagues – every time Log and manage incidents using ITIL-aligned practices Contribute to … a rota What We’re Looking For 3+ years in a 1st or 2nd line support role Strong experience in Microsoft Intune, Azure, Windows, macOS, Android, and D365 A+/MCP qualification (ITIL Foundation desirable) Proficient in diagnosing and resolving complex issues A logical, methodical approach to troubleshooting Friendly More ❯