1 of 1 Part-Time Management Information System Jobs in the West Midlands

in resolving Digital and Data calls. Effectively communicate with colleagues in the wider business, of all levels of seniority and IT proficiency. Log Incidents using ITIL aligned support management processes and tools to ascertain the impact to the user. Agree next course of action with users, monitoring progress whilst keeping the users up to date with the latest … software. Experience of routine installations and de-installations of items of hardware and/or software. Knowledge of good security practice covering the physical and logical aspects of information products, systems integrity, and confidentiality in line with WMCA security policies and all relevant legislation. Excellent knowledge of support issues within a Microsoft desktop environment. You will have good … understanding of Incident/Service Request/Problem and Change Management processes (preferably to ITIL V4 Foundation standard). Excellent communication skills with a friendly approach to problem solving. A self-motivated individual who can work using their own initiative as well as work well in a team. Strong organisational and prioritisation skills with the ability to take More ❯