CRM Specialist
- Hiring Organisation
- West Midlands Combined Authority (WMCA)
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Contract, Part Time
- Salary
- £55,000
chatbots and virtual assistants to enhance Contact Centre efficiency. Continuously evaluate emerging AI technologies to keep our CRM platform ahead of the curve. Oversee migration of legacy systems and data into Dynamics 365. Work with stakeholders to transform operations into a data-driven, customer-centric model. Create a single view ...