1 of 1 Part-Time Service Delivery Jobs in West Yorkshire

support to staff and students in the use of all IT throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems … infrastructure to meet business needs. * Resolve problems with, and advising on change requests to the ICT infrastructure. * Recommend and promote the application and continual development of technologies to improve service delivery * Maintaining and supporting desktops, laptops and peripherals across the College * Use the SCCM imaging system to re-image machines and deploy software across the entire estate. Experience … professional practice at a similar level * Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. * Service Management qualification, ideally ITIL * SCCN experience is desirable but not essential * Relevant experience in a similar environment/industry, preferably within an educational establishment. * Technical knowledge suitable to provide More ❯