1 of 1 Part-Time Technical Advisor Jobs in West Yorkshire

Technical Help Desk Advisor/Parcel Locker Deployment Team Location: Huddersfield (potential for remote work) Salary: £30,000 pro rata Vacancy Type : Part Time/Hours/30 hours per week. Split shift (7am-1pm & 1pm – 7pm) The Role The Helpdesk Technical Advisor plays a critical role in supporting the successful deployment and maintenance … of parcel locker units across the UK. This role ensures that all incoming technical queries, fault reports, and operational issues are triaged, resolved, or escalated efficiently. The advisor will act as the first point of contact for engineers, clients, and internal teams, maintaining high service standards and ensuring smooth communication across deployment operations. Key Responsibilities Technical Support & Triage Monitor and respond to WhatsApp traffic, emails, and ticketing systems related to parcel locker faults and queries. Provide first-line technical support and guidance to field engineers and update project team. Escalate unresolved issues to appropriate internal teams or external vendors. Deployment Coordination Liaise with engineers to ensure accurate reporting of installation details. Track More ❯