Funding Services Support Advisor
- Hiring Organisation
- UKRI
- Location
- Swindon, Wiltshire, South West, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
- Salary
- £30,000
Overview The role requires the individual to deliver first line support to users of the UKRI digital Funding Service (TFS) platform and the Studentship Data System, including universities and research organisations. This involves handling enquiries via phone and email through the customer management system while working closely with internal … stakeholders to ensure queries are resolved proactively and in a timely manner. In addition, the role includes assisting research outcomes data analysts with a range of administrative tasks, such as supporting researchers in providing their outcomes, inputs, and impacts on the external platform Researchfish, and updating guidance documents inline ...