CX Designer
- Hiring Organisation
- Motability Operations
- Location
- London, United Kingdom
- Employment Type
- Permanent, Part Time
ensuring that customer experience is designed intentionally and consistently across products, services and partners. Shared responsibilities of everyone on the team Contribute to the continuous improvement of our service and design methodology Champion inclusive design and accessibility, ensuring no customer is left behind Participate in a culture … with customers, colleagues and partners Design for coherence across digital, assisted and partner-led channels Measure and evaluate service outcomes, feeding learning back into continuous improvement Coach and mentor designers and non-designers to build service design capability across teams Qualifications We are looking for someone ...