Service Owners, IT Operations, Risk & Compliance, and senior stakeholders, youll ensure data is accurate, actionable, and aligned to regulatory frameworks. What youll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
Wolverhampton, West Midlands, UK Hybrid / WFH Options
SF Technology Solutions
understanding PostgreSQL, MongoDB etc Cloud provisioning AWS, Azure, GCP Experience working in a product led, agile development environment Proven experience designing & implementing engineering best practice Strong resource planning experience Performancemonitoring capabilities A real can do, positive approach with a willingness to go above and beyond to help your team achieve their personal growth targets Any experience working More ❯
as a Senior Java Developer Significant Trading projects experience/Front office experience Algo trading Worked with Connectivity, Market Data, Core Pricing and Hedging strategy. Multithreading/FIX/Performancemonitoring Significant low latency (Optimizing & tuning ) If you are interested and have experience, please apply now for a quick response. Thank you. More ❯
City of London, Greater London, UK Hybrid / WFH Options
Hawksworth
as a Senior Java Developer Significant Trading projects experience/Front office experience Algo trading Worked with Connectivity, Market Data, Core Pricing and Hedging strategy. Multithreading/FIX/Performancemonitoring Significant low latency (Optimizing & tuning ) If you are interested and have experience, please apply now for a quick response. Thank you. More ❯
City of London, Greater London, UK Hybrid / WFH Options
Dynamic Search Solutions
Cisco enterprise networking - LAN, Wireless, Security, Software Defined technologies Strong communication and stakeholder management skills able to bridge the gap between technical and non-technical teams. Experience in network performancemonitoring, incident resolution, and service improvement. A passion for mentoring, developing, and empowering engineers at all levels. Who This Role Suits This role is ideal for: A Network More ❯
