1 of 1 Remote Part-Time Salesforce Service Cloud Jobs

At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform with Omni Channel Routing and Amazon Connect for Voice. As our organisation continues to grow and evolve, we are looking for several Senior Salesforce Administrators to develop solutions and provide ongoing support to our Helpdesk Colleagues. What you will be … doing You will be working as part of a Squad of 7, in an agile environment delivering scalable solutions across Sales, Service & Data Clouds. Your solutions will be AI lead where possible and provide Salesforce users with an easy to use and intuitive interface. You will govern access, development environments and releases (profiles, permission sets, sandboxes, DevOps) to … keep the org secure, compliant and stable. Extend and fine-tune Einstein, AgentForce and Data Cloud pipelines to power AI-driven insights and automation Champion best practice and mentor the team, maintaining clear documentation and knowledge sharing. About you Deep expertise in Sales or Service Cloud, with solid exposure to Einstein/AI Capabilities. Proficient with Salesforce More ❯