Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening shift: 5:30PM-6:30PM Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving … clients in the financial, property, and investment sectors. Job Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets. Ensure prompt resolution or escalation … on standby for out-of-hours calls and tickets during designated on-call shifts. Address urgent issues requiring immediate attention during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems More ❯
IT SERVICE DESK - 2ND LINE 3-MONTH CONTRACT YORK HQ - HYBRID WORKING DAY RATE - £180.00 - £200.00 (UMB RATE) Your new role My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. The contract role would suit a … TCP/IP Networking, DNS & DHCP. - ITIL based environment experience would be ideal. - Experience of supporting M365 Services (Teams, SharePoint and One Drive) - Outstanding CustomerService skills. - Excellent communication skills and performs well under pressure in a fast-paced environment. What you'll get in return 3-Month More ❯
Huddersfield, West Yorkshire, UK Hybrid / WFH Options
iRecruit Partners Ltd
various sectors. With a strong presence in the Yorkshire region and beyond, they pride themselves on long-term client relationships, technical excellence, and exceptional customer service. Role Overview: They are seeking a motivated and commercially focused Desk-Based Account Manager to manage and grow an existing portfolio of approximately … opportunities, and driving revenue through cross-selling and up-selling solutions. Key Responsibilities: Identify opportunities to expand services and products within existing accounts, ensuring customer satisfaction and fostering long-term loyalty. Work closely with tech and projects to ensure appropriate solutions are sold and implemented smoothly. Keep apprised of … changing technology and any additional value it can offer to the existing customer base. Maintaining customer base as well as upselling & cross-selling Telecom/IT products in view to hit monthly and quarterly targets Undertake regular account reviews, to be sure customers are aware of the full More ❯
with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and … environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customerservice skills Ability to work split shifts: 08:00-17:00 and 12:00-21:00, Monday to Friday TO BE CONSIDERED: Please … with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company More ❯
Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive mindset and … tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership skills. Foster and maintain strong relationships both internally and externally. Create and manage spreadsheets and project More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Ad Warrior
requires working closely with the MIS Officer and Exams Officer and other members of the MIS team to ensure that an accurate and responsive service is provided on each campus. Through a proactive, enthusiastic and customer focused approach you will help the College achieve their mission to lead … skills and innovation within their communities, through outstanding teaching and learning. Your work will ultimately lead to a high quality, robust and informative service throughout the learners journey from enrolment to completion of their course. Skills and Qualifications You will have experience of working in an administration environment, preferably … sector. You will ideally have knowledge of using computer packages and be able to work accurately to ensure deadlines are met whilst providing excellent customer service. You will have qualifications in English and Maths at Level 2 (GCSE), good IT skills and a high-level of attention to details More ❯
lasting professional relationships Ability to handle difficult conversations Excellent analytical and problem solving skills, attention to detail; well organised Proactive and independent thinker Excellent customerservice skills Strong presentation skills with the ability to convey key messages to diverse and wide audiences Exceptional Stakeholder Engagement skills Experience working More ❯
Field Service Engineer 6 month contract, likely to extend Location: Huddersfield/Wakefield/South Leeds *Must have a full UK Driving License* Shift Patterns: 6 days on, 3 days off. Early shift: 7am- 4pm, or late shift: 11am - 8pm *Shifts are alternated* JOB DESCRIPTION Our client, a leading … provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for a Field Service Engineer to join them on a contract basis. They design, build, install, and support systems in over 5000 retail sites – processing over 20 billion transactions each year through … their data centres. RESPONSIBILITIES: Attending maintenance visits as required, ensuring excellent customerservice Responding to all calls within the required SLA per call Providing accurate and timely call closure and stock reporting Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team Completion of all More ❯
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customerservice Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
We are looking for Delivery Consultants or Recruitment Resourcer’s, ideally with experience of working within IT & Technology recruitment, customerservice, or sales. Working in delivery isn’t for the faint hearted, it’s exciting, fast paced, challenging, and at times is like riding a roller coaster. You … with high energy to maintain our market-leading status, and they work with both clients and candidates to ensure they deliver the best possible service no matter how tough a brief may be! We are a high growth organisation who work with a huge range of technology employers throughout More ❯
product for people across the globe. In this role you will be working closely with our Team ensuring they receive the World Class Vuba customerservice and products that we strive for! As a E-commerce Executive in Easihold you will: Upload and manage product catalog across multiple More ❯