LAN, WAN, Cloud). Manage voice platforms and coordinate with third-party providers as needed for support and optimisation. Engage and manage relationships with service providers and partners for outsourced network services (e.g. NOCs, MSPs). Source and onboard new service partners to address gaps or improve service … efforts by ensuring appropriate technologies and processes are in place for data integrity and access. Prioritise and manage workloads to meet project deadlines and service targets. Collaborate with both technical and non-technical stakeholders to resolve issues efficiently. Serve as a point of escalation for complex incidents or technical … challenges. Ensure incident resolution meets agreed service levels and business expectations. Maintain a strong understanding of organisational goals and align IT services accordingly. Coordinate outage communications in partnership with relevant IT teams. Participate in cross-functional or project teams, which may involve occasional international travel. Represent the ICT function More ❯
empower a growing team of cyber sales professionals. Providing clarity, accountability, and professional development. Driving strategy: Collaborate with the C-suite, Marketing, Product, and ServiceDelivery teams to align on go-to-market plans, pricing, and positioning. Championing innovation: Stay ahead of the curve on emerging technologies, market More ❯
a genuine hunger for continuous learning and improvement to join the growing team in Leeds! As a part of a collaborative digital and client service team, you'll be leading the execution, management, and refinement of SEO strategies across a diverse range of projects. This is an excellent opportunity … keyword analysis, site optimisation and performance reporting. You’ll support the mentoring of junior team members and contribute to department growth initiatives to enhance servicedelivery and scale the SEO and technical division. Along with a competitive salary and a host of perks, you’ll join a supportive … your technical expertise, and be part of an environment that encourages ideas, challenges the norm, and rewards initiative! Key Responsibilities: Lead on the planning, delivery, and optimisation of SEO strategies across multiple client accounts. Execute technical SEO audits and deliver actionable recommendations. Work towards improving organic performance and maximising More ❯
to improve workflow automation and operational efficiency. Provide mentorship to junior engineers and contribute to cross-team knowledge sharing. Monitor operational metrics and lead service improvement initiatives. Maintain accurate configuration records and technical documentation. Work closely with engineering and servicedelivery teams to ensure seamless technical operations. More ❯
in a fast-paced digital environment. You’ll work closely with designers, developers, and clients to keep projects running smoothly and ensure top-quality service delivery. Key Responsibilities: Update and maintain client websites and product content Handle client requests including design changes and feature updates Produce regular and ad More ❯
An Opportunity for a Scrum Master has been announced to work with us on a permanent basis to uphold our brands values through our service delivery. As a Scum Master you will by driving continuous improvement in our development teams by guiding them on best working practice, and assisting … Leeds (Hybrid position – 1/2 days per week on site) Salary: £40,000 Skills required for this position: Customer experience focused – focused on delivery Excellent communication and presentation skills Strong desire to drive continuous improvement, development and team practices Good knowledge of Scrum methodology (Experience or certification PSM More ❯
compelling proposals tailored to the needs of prospective clients. Work collaboratively with internal teams, including marketing, product development, and customer support, to ensure seamless service delivery. Attend industry events, conferences, and seminars to stay informed about industry trends and establish Powerstar as a thought leader. Collate competitor analysis and … experience £5K Car allowance Annual bonus/commission Flexible and remote working Company contributory pension scheme Employee assistance programme Virtual 24/7 GP service 25 Days holiday plus 8 for Bank Holidays Life Insurance Salary Extras Benefit Platform About Powerstar With a 24-year track record, Powerstar is More ❯
