24 of 24 Part-Time Customer Engagement Jobs

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). 100,000-110,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc.). Areti are … from presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, youll work across Dynamics 365 Sales, Customer Service, Marketing , and the wider Power Platform and Azure services , helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look: Provide … Statements of Work (SoWs). Translate complex requirements into clear designs and roadmaps for both technical and non-technical stakeholders. Skills & Experience: Strong hands-on experience with Dynamics 365 Customer Engagement (CE) and Power Platform (configuration, customisation, and development). Proven track record of architecting and leading large-scale D365 CE solutions . Skilled in designing custom business More ❯

Senior Dynamics 365 (D365) Functional Consultant - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). 75,000-80,000 Base Salary + Company Benefits. Paid technical development (certifications and training courses etc. … an award-winning UK Microsoft Partner thats growing its Dynamics 365 CE/CRM practice across the UK. Were seeking a talented Senior Dynamics 365 (D365) Functional Consultant, with Customer Engagement (CE) experience , to join a growing D365 practice and play a key role in delivering best-in-class Microsoft solutions. This role will grow and transition into More ❯

day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate and progress the ticket Effective … communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through to 3rd parties as/when required Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates … and requests. 3. Manage the D365 service updates when applicable. 4. Manage customer Business as Usual (BAU) releases when applicable. 5. Customer change requests Involved in completing functional design documentation and providing estimates to the customer for the requested work. 6. Project management for smaller projects (Under 50 days). 7. Timely and effective response to requests More ❯

Software Trainer Milton Keynes (Hybrid) Salary: 35,000 40,000 Our client is seeking an engaging and confident Software Trainer to join their Customer Experience team. In this pivotal role, youll empower customers to get the most out of their platform from onboarding new clients to helping existing users maximise their results. This is a people-centric position where … your ability to build relationships, communicate clearly, and deliver impactful training will directly influence customer success and product adoption. Key Responsibilities: Take the lead in delivering training during customer implementations and new project rollouts. Partner with Project Managers, Product Managers, and Customer Experience teams across the full customer journey. Drive customer engagement through active … participation in feedback channels and the companys ideas forum. Deliver tailored remote and on-site training sessions, adapting to customer needs (travel across the UK & Ireland required, with occasional overseas visits). Support customers with system configuration, setup, and data validation during new deployments. Manage personal workload effectively, contributing to team capacity planning and performance goals. Gather and share More ❯

Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, youll combine technical expertise with leadership to drive the integration and … performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, youll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration … Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder management Proven More ❯

Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, youll combine technical expertise with leadership to drive the integration and … performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, youll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration … Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder management Proven More ❯

Youll work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. Youll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯

presents an outstanding growth opportunity for the individual that thrives in a fast-paced, high-visibility and changing environment. This role will be developing and delivering innovative and impactful customer marketing programs that accelerate and drive customer engagement and retention across the globe in line with business targets. You: We are looking for a B2B expert who … campaign briefs that convey the business requirements, opportunity, metrics to success and overall marketing approach. partner with the global product & commercial teams to ensure all marketing is grounded in customer (and competitor) insight. Put yourselves in the shoes of the customer to understand their needs and wants. execute marketing campaigns throughout the delivery process, including the creation of … and related process roadmaps to improve agility and time to market of lifecycle campaigns The ideal candidate has: You have previous marketing experience , including campaign management, in a b2b customer success environment, for a SaaS or enterprise software company Youre curious with a creative point of view. You possess an ability to adapt quickly to change. You have a More ❯

Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities … The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a … personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to 70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more More ❯

deployed solutions Document technical specifications and user guides Requirements: Proven experience as a D365 Developer or Power Platform Developer In-depth knowledge of Microsoft Dynamics 365, especially Dynamics 365 Customer Engagement Strong experience with Power Platform components including Power Apps, Power Automate, Power BI, and Dataverse Experience with Azure services and solutions (Azure Functions, Logic Apps, etc.) is More ❯

What youll bring 5+ years experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. Experience with messaging patterns and More ❯

The Opportunity: This is a highly strategic, commercial, and data-driven marketing role sat within the Strategy team, focused on shaping the businesss market positioning, vendor propositions, and new customer engagement strategies. This position does not involve campaign execution or creative marketing directly; instead, it will provide the insights, strategy, and direction that the internal marketing team will … enablement programs and content, ensuring alignment with commercial goals, to help the Sales Teams articulate the core value proposition. Market & Vendor Strategy: Identify potential new partners, suppliers, vendors, and customer segments to target for strategic growth. Conduct customer focus groups and research to evaluate appetite and feasibility for new vendors, services, or offerings. Analyse vendor/partner strategies More ❯

a permanent basis. This is a fantastic opportunity to work within a forward-thinking business that leverages the full Microsoft Dynamics 365 suiteincluding both Finance & Operations (F&O) and Customer Engagement (CE) to deliver innovative, end-to-end digital solutions. Youll be joining a collaborative and high-performing team that prides itself on technical excellence and a strong More ❯

looking for your next challenge? Our client, a leading organisation in the financial services sector, is seeking a talented developer to help drive their digital transformation and deliver engaging customer journeys through Salesforce Marketing Cloud. The Role Youll play a key role in designing, developing, and optimising marketing automation solutions within Salesforce Marketing Cloud. Working closely with marketing, CRM … and digital teams, youll create seamless, personalised campaigns that enhance customer engagement and drive measurable results. Key responsibilities include: Designing and developing Marketing Cloud solutions including automations, journeys, and campaigns Building and optimising customer journeys using Journey Builder, Automation Studio, and Email Studio Developing advanced AMPscript, SQL queries, and dynamic content for personalised communications Integrating Salesforce Marketing More ❯

growing team. This role is ideal for someone who thrives in client-facing environments, enjoys leading workshops and requirements sessions, and has a deep understanding of Microsoft Dynamics 365 Customer Engagement. Key Responsibilities Lead and facilitate meetings, workshops, and requirements sessions with stakeholders at all levels. Confidently present solutions and progress updates to C-Suite audiences. Configure and customise More ❯

Data Services and ETL tools such as Syniti. Strong stakeholder management and communication skills. Analytical problem solver with experience leading end-to-end SAP implementations. Confident managing long-term customer engagements and driving successful project delivery. Join a business driving real digital transformation where your technical expertise and architectural insight will shape the future of enterprise systems. More ❯

Length: 6 Months (extensions likely until October 2026) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 This role sits within a major transformation programme modernising digital customer engagement via a new portal solution and upgrading the sign-up journey. A central role in translating business requirements into actionable solutions, data analysis and reviewing business processes More ❯

Type: Full-Time Job Description As a Data Architect you will be expected to take an architecture lead role on our clients solution delivery engagements, with high levels of customer engagement. This will involve ongoing analysis of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture and analytics design and project … Oracle cloud, R, Python. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What youll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from legacy platforms, and aligning technology decisions with global compliance standards. Core … Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies. Prepare investment cases, TCO/ROI analyses, and compliance documentation for More ❯

Customer Success Lead - Capital Markets Clients Location: Belfast/Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training solutions? My client, a leader … in the technology training industry , is seeking a Customer Success Lead to oversee relationships with a portfolio of high-profile financial and technology clients. This role is ideal for someone who thrives on partnership, delivery excellence, and driving measurable outcomes for clients. Role Overview As a Customer Success Lead , you'll take ownership of client success across several … learning programmes, lead client strategy sessions, and guide internal teams to exceed client expectations. Working closely with senior stakeholders, you'll help shape the company's approach to client engagement as it continues to grow within the capital markets sector . Key Responsibilities Act as the primary point of contact for key clients, ensuring satisfaction, engagement, and long More ❯

our services by bringing new ideas and ways of working Collaborate with the sales team to ensure appropriate scoping of new business opportunities and creation of proposals for successful engagement delivery. Manage customer engagements to ensure high-quality and timely deliverables. INDIVIDUAL RESPONSIBILITIES Delivering penetration testing services to customers as part of a team Provide technical assistance and … CEH, CRT) Other Requirements Ability to pass BPSS or HMG SC vetting requirements. Ability to adapt to a fast-moving security landscape and keep pace with latest thinking. Strong customer focus able to meet the demands of internal and external customers. Excellent communication skills providing verbal and written communication that are outstanding to your team leader and Head of More ❯

Professional Services , you'll lead, mentor, and grow a multidisciplinary consulting team - including Solutions Architects, Technical Consultants, Project Managers, and PMO professionals. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals. This is an excellent opportunity for an experienced leader with a proven track record in managing … or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence. You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively. Essential skills and … leading a professional services or consulting team through growth and change. Strong understanding of business processes and digital transformation challenges across industries. Proven success in driving profitability, utilisation, and customer satisfaction metrics. Excellent stakeholder management and influencing skills at all levels. Strong project and resource management skills, with the ability to manage competing priorities. Commercially savvy, with experience in More ❯