ITSUPPORTENGINEER NORTHAMPTON - 100% OFFICE BASED SALARY 27K-30K Our clients are building something special a next-generation cyber-focused IT Service Desk supporting a fast-growing network of small businesses across the UK. Their clients range from micro-businesses (220 endpoints) to emerging SMEs, primarily through a buying group model. If youre an ITSupportEngineer with a strong troubleshooting mindset , a passion for security , and a desire to learn, grow, and make an impact , this is your opportunity. They deliver managed IT and security services with a cyber-first approach, including: Remote Management and Monitoring (RMM) EDR/MDR solutions Microsoft 365 management (Exchange, OneDrive, SharePoint, Teams) Patch and … asset management Backup and recovery SLA-driven, ticket-based support (Halo or similar) The Role As an ITSupportEngineer , youll provide remote support to customers across the UK, resolving issues across endpoints, users, and networks. Youll work as part of a collaborative service desk team that values knowledge sharing, personal growth, and great communication. More ❯
ITSupportEngineer Winchester 28,000 to 33,000 ITSupportEngineer required to support internal users across 1st & 2nd line. The company are looking for a skilled ITSupportEngineer to support their head office and satellite sites with a range of IT issues. This would be … an excellent opportunity for an experienced 1st line engineer looking to step up to 2nd line or an established 2nd line supportengineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation which is expected to continue into … for progression, training opportunities, an excellent company culture and a starting salary up to 33,000 based on experience. Skill Requirements Active Directory Windows Server Windows 11 Office 365 support Nice to haves Exposure to network support Azure knowledge (commercial or through online courses) The company are working to a hybrid approach so you will be in the More ❯
2nd Line SupportEngineer Location: Oxford Salary: Up To 50,000 Are you a skilled IT professional with a passion for infrastructure and client success? We're looking for a 2nd Line SupportEngineer with 5+ years of experience in IT infrastructure and support ideally in a Managed Service Provider (MSP) environment. In … this role, youll be providing advanced 2nd-Line Support , dealing with client projects, and acting as an escalation point for the support team. If you're confident working with servers, networks, cloud platforms, and backup solutions wed love to hear from you. What Youll Do: Provide advanced ITsupport across hardware, software, and network environments, both … remotely and on-site. Administer and maintain server and directory services, ensuring secure and efficient system operations. Manage virtualization and backup solutions to support business continuity and disaster recovery. Monitor and troubleshoot network infrastructure, maintaining reliable connectivity and performance. Support and manage cloud-based platforms and productivity tools to enhance user collaboration. Utilize a range of endpoint management More ❯
Lasswade, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
KAT Recruitment
My client is seeking a skilled ITSupportEngineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as … part of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal … solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled More ❯
Employment Type: Permanent, Part Time, Work From Home
O365, ServiceNOW - 40,000 - 44,000 A leading brokerage based in the City of London is looking to hire a talented Service Desk Analyst to join their already established support function. In this role you will act as the first point of contact for employees who are experiencing IT related issues. Daily responsibilities will include: resolving queries, troubleshooting … needed and managing the technical relationships with the internal users. You will get exposure to a broad range of technologies and be expected to work to an ITIL framework. It is necessary that SLAs are met and customer service levels are maintained. To be considered for the role you will require the following skill-set: Windows OS SCCM VDI More ❯
