IT Support Engineer Jobs

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 1 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 Jun 2025
Same period 2024 Same period 2023
Rank 418 252 403
Rank change year-on-year -166 +151 +265
Permanent jobs requiring an IT Support Engineer 334 1,174 755
As % of all permanent jobs advertised in the UK 0.60% 1.13% 0.79%
As % of the Job Titles category 0.66% 1.19% 0.87%
Number of salaries quoted 256 1,086 565
10th Percentile £25,629 £23,000 £25,500
25th Percentile £26,250 £25,625 £26,250
Median annual salary (50th Percentile) £32,500 £30,000 £32,500
Median % change year-on-year +8.33% -7.69% +4.39%
75th Percentile £38,750 £35,000 £37,000
90th Percentile £45,000 £42,500 £42,500
UK excluding London median annual salary £30,000 £29,500 £30,000
% change year-on-year +1.69% -1.67% -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,605 98,957 87,006
% of permanent jobs with a recognized job title 90.32% 94.84% 91.31%
Number of salaries quoted 26,489 70,369 55,882
10th Percentile £28,500 £28,500 £32,500
25th Percentile £40,620 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £50,967 £50,000 £53,500
% change year-on-year +1.93% -6.54% +6.37%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Engineer.

Salary trend for IT Support Engineer in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 1 June 2025.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 1 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -166 315 £32,500 +8.33% 470
UK excluding London -148 262 £30,000 +1.69% 449
South East -60 96 £35,000 +16.67% 110
Work from Home -11 88 £31,500 -3.08% 131
London +65 64 £36,500 +7.35% 74
Midlands -45 54 £27,500 -5.17% 87
North of England -93 48 £30,000 +5.26% 99
Yorkshire +27 35 £26,500 -11.67% 36
West Midlands -13 31 £26,000 -8.77% 28
East of England -60 29 £29,000 -1.69% 59
South West +9 24 £32,500 +8.33% 68
East Midlands -13 23 £28,250 -5.83% 54
Scotland +88 11 £27,000 -1.82% 25
North West -80 11 £30,000 +15.38% 49
North East +6 2 £35,000 +7.69% 16

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 230 (68.86%) Windows
1 230 (68.86%) Microsoft
2 180 (53.89%) Microsoft 365
3 161 (48.20%) Active Directory
4 146 (43.71%) Social Skills
5 143 (42.81%) Problem-Solving
6 117 (35.03%) Azure
7 91 (27.25%) Customer Service
8 88 (26.35%) Driving Licence
9 86 (25.75%) Degree
10 70 (20.96%) Windows Server
11 67 (20.06%) ITIL
12 64 (19.16%) Cisco
12 64 (19.16%) Microsoft Certification
13 58 (17.37%) Entra ID
14 56 (16.77%) Microsoft Intune
14 56 (16.77%) Microsoft Exchange
15 55 (16.47%) VMware
16 53 (15.87%) Linux
17 52 (15.57%) DNS
17 52 (15.57%) Computer Science
18 48 (14.37%) PowerShell
19 46 (13.77%) Windows 10
20 45 (13.47%) Firewall
21 43 (12.87%) CCNA
21 43 (12.87%) Cisco Certification
22 42 (12.57%) SharePoint
22 42 (12.57%) Mentoring
23 40 (11.98%) Internet
23 40 (11.98%) AWS

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (16.77%) Microsoft Exchange
2 42 (12.57%) SharePoint
3 11 (3.29%) Confluence
4 3 (0.90%) WordPress
5 1 (0.30%) Apache
5 1 (0.30%) Tomcat
Applications
1 31 (9.28%) Microsoft Office
2 5 (1.50%) MS Visio
3 2 (0.60%) Microsoft Excel
3 2 (0.60%) Microsoft PowerPoint
Business Applications
1 3 (0.90%) Sage 200
1 3 (0.90%) Sage 50
2 1 (0.30%) Remedy ITSM
Cloud Services
1 180 (53.89%) Microsoft 365
2 117 (35.03%) Azure
3 58 (17.37%) Entra ID
4 40 (11.98%) AWS
4 40 (11.98%) SaaS
5 11 (3.29%) OneDrive
6 9 (2.69%) Mimecast
7 7 (2.10%) GCP
8 6 (1.80%) Cloud Computing
9 5 (1.50%) Amazon EC2
9 5 (1.50%) Amazon S3
9 5 (1.50%) Slack
10 4 (1.20%) Google Workspace
10 4 (1.20%) Power Platform
11 3 (0.90%) IaaS
12 2 (0.60%) Microsoft Copilot
13 1 (0.30%) Azure Sentinel
13 1 (0.30%) GitHub
13 1 (0.30%) Virtual Private Cloud
13 1 (0.30%) WhatsApp
Communications & Networking
1 52 (15.57%) DNS
2 45 (13.47%) Firewall
3 40 (11.98%) Internet
4 34 (10.18%) DHCP
5 32 (9.58%) Wi-Fi
6 30 (8.98%) VLAN
6 30 (8.98%) VPN
7 28 (8.38%) Network Security
7 28 (8.38%) SAN
7 28 (8.38%) WLAN
8 27 (8.08%) LAN
9 26 (7.78%) TCP/IP
10 23 (6.89%) WAN
11 21 (6.29%) NAS
12 13 (3.89%) VoIP
13 11 (3.29%) Cisco IOS
14 9 (2.69%) PBX
14 9 (2.69%) Structured Cabling
15 8 (2.40%) IP Telephony
16 5 (1.50%) SNMP
Database & Business Intelligence
1 29 (8.68%) SQL Server
2 4 (1.20%) Power BI
3 1 (0.30%) Amazon RDS
3 1 (0.30%) MariaDB
3 1 (0.30%) Tableau
Development Applications
1 8 (2.40%) JIRA
2 1 (0.30%) Git
General
1 146 (43.71%) Social Skills
2 38 (11.38%) Analytical Skills
3 30 (8.98%) Organisational Skills
4 26 (7.78%) Finance
5 14 (4.19%) Telecoms
6 10 (2.99%) Inclusion and Diversity
7 6 (1.80%) Retail
8 4 (1.20%) Legal
8 4 (1.20%) Public Sector
9 3 (0.90%) Billing
9 3 (0.90%) Law
9 3 (0.90%) Marketing
10 2 (0.60%) Manufacturing
11 1 (0.30%) Electronics
11 1 (0.30%) Military
11 1 (0.30%) Presentation Skills
Libraries, Frameworks & Software Standards
1 14 (4.19%) 802.1X
2 3 (0.90%) EDI
3 1 (0.30%) ModSecurity
3 1 (0.30%) WSH
3 1 (0.30%) X-Windows
Miscellaneous
1 88 (26.35%) Driving Licence
2 36 (10.78%) Self-Motivation
3 18 (5.39%) Mobile App
4 15 (4.49%) Onboarding
5 8 (2.40%) Social Media
6 6 (1.80%) Clustering
6 6 (1.80%) EPoS
6 6 (1.80%) Video Conferencing
7 5 (1.50%) Blackberry
8 4 (1.20%) iPad
8 4 (1.20%) iPhone
9 3 (0.90%) Enterprise Software
10 2 (0.60%) Educational Technology
10 2 (0.60%) HP Storage
10 2 (0.60%) Life Science
10 2 (0.60%) Management Information System
10 2 (0.60%) NHS
10 2 (0.60%) PACS
10 2 (0.60%) Renewable Energy
10 2 (0.60%) Smartphone
Operating Systems
1 230 (68.86%) Windows
2 70 (20.96%) Windows Server
3 53 (15.87%) Linux
4 46 (13.77%) Windows 10
5 37 (11.08%) Android
6 27 (8.08%) Mac OS
7 15 (4.49%) Apple iOS
8 10 (2.99%) Windows Server 2016
9 8 (2.40%) Windows 7
10 6 (1.80%) Windows Server 2012
11 3 (0.90%) Unix
11 3 (0.90%) Windows Server 2019
12 1 (0.30%) Debian
12 1 (0.30%) Mac OS X
12 1 (0.30%) Red Hat Enterprise Linux
12 1 (0.30%) Ubuntu
Processes & Methodologies
1 143 (42.81%) Problem-Solving
2 91 (27.25%) Customer Service
3 67 (20.06%) ITIL
4 52 (15.57%) Computer Science
5 42 (12.57%) Mentoring
6 37 (11.08%) Network Management
7 33 (9.88%) Asset Management
7 33 (9.88%) Migration
8 29 (8.68%) IT Asset Management
9 26 (7.78%) Cybersecurity
9 26 (7.78%) Infrastructure Engineering
9 26 (7.78%) ITSM
10 24 (7.19%) Continuous Improvement
10 24 (7.19%) CRM
10 24 (7.19%) Data Privacy
10 24 (7.19%) Disaster Recovery
11 23 (6.89%) Mathematics
12 21 (6.29%) Kalman Filter
13 18 (5.39%) Analytical Thinking
13 18 (5.39%) Virtual Environments
Programming Languages
1 48 (14.37%) PowerShell
2 9 (2.69%) SQL
3 8 (2.40%) Python
4 1 (0.30%) Bash
4 1 (0.30%) Java
4 1 (0.30%) VBScript
Qualifications
1 86 (25.75%) Degree
2 64 (19.16%) Microsoft Certification
3 43 (12.87%) CCNA
3 43 (12.87%) Cisco Certification
4 39 (11.68%) MCP
5 35 (10.48%) Computer Science Degree
6 31 (9.28%) MCSE
7 30 (8.98%) CCNP
8 28 (8.38%) LPIC
9 26 (7.78%) Security Cleared
10 20 (5.99%) DBS Check
11 15 (4.49%) A+ Certification
12 13 (3.89%) HND
13 12 (3.59%) DV Cleared
14 10 (2.99%) SC Cleared
15 6 (1.80%) MCSA
16 5 (1.50%) Network+ Certification
17 4 (1.20%) Azure Certification
18 3 (0.90%) AWS Certification
19 2 (0.60%) NVQ Level 3
Quality Assurance & Compliance
1 11 (3.29%) SLA
2 6 (1.80%) ISO/IEC 27001
3 4 (1.20%) Cyber Essentials
3 4 (1.20%) Cyber Essentials PLUS
4 3 (0.90%) GDPR
5 2 (0.60%) ISO 9001
System Software
1 161 (48.20%) Active Directory
2 37 (11.08%) VMware Infrastructure
3 26 (7.78%) Hyper-V
4 10 (2.99%) Virtual Desktop
5 6 (1.80%) VMware ESXi
6 5 (1.50%) Firmware
7 2 (0.60%) Microsoft Virtual Server
7 2 (0.60%) Virtual Servers
8 1 (0.30%) Docker
8 1 (0.30%) Virtual Machines
8 1 (0.30%) vSphere
Systems Management
1 56 (16.77%) Microsoft Intune
2 15 (4.49%) SCCM
3 5 (1.50%) Jamf Pro
3 5 (1.50%) SmoothWall
3 5 (1.50%) Terraform
4 4 (1.20%) WSUS
5 3 (0.90%) Autotask
5 3 (0.90%) FortiGate
5 3 (0.90%) Single Sign-On
6 2 (0.60%) Ansible
7 1 (0.30%) Plesk
Vendors
1 230 (68.86%) Microsoft
2 64 (19.16%) Cisco
3 55 (16.47%) VMware
4 18 (5.39%) Zoho
5 17 (5.09%) Apple
5 17 (5.09%) Meraki
6 14 (4.19%) Google
7 12 (3.59%) Veeam
8 9 (2.69%) HP
9 7 (2.10%) Aruba
9 7 (2.10%) Fortinet
9 7 (2.10%) Sophos
10 6 (1.80%) Juniper
11 5 (1.50%) CheckPoint
11 5 (1.50%) Citrix
11 5 (1.50%) McAfee
11 5 (1.50%) SonicWALL
11 5 (1.50%) Zscaler
12 4 (1.20%) SAP
12 4 (1.20%) ServiceNow