IT Support Engineer Jobs

IT Support Engineer
UK

The median IT Support Engineer salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 405 255 411
Rank change year-on-year -150 +156 +236
Permanent jobs requiring an IT Support Engineer 334 1,167 764
As % of all permanent jobs advertised in the UK 0.61% 1.14% 0.78%
As % of the Job Titles category 0.68% 1.21% 0.85%
Number of salaries quoted 256 1,079 570
10th Percentile £25,629 £23,000 £25,500
25th Percentile £26,250 £25,625 £26,375
Median annual salary (50th Percentile) £32,500 £30,000 £32,500
Median % change year-on-year +8.33% -7.69% +4.84%
75th Percentile £38,750 £35,000 £37,000
90th Percentile £45,000 £42,600 £42,500
UK excluding London median annual salary £30,000 £29,500 £30,000
% change year-on-year +1.69% -1.67% -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,435 96,820 89,564
% of permanent jobs with a recognized job title 90.41% 94.78% 91.46%
Number of salaries quoted 25,727 69,155 56,824
10th Percentile £28,822 £28,500 £32,500
25th Percentile £41,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,399 £50,000 £53,500
% change year-on-year +2.80% -6.54% +6.63%

IT Support Engineer
Job Vacancy Trend

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Engineer in the UK

IT Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Engineer.

Salary trend for IT Support Engineer in the UK

IT Support Engineer
Salary Histogram

Salary distribution for jobs citing IT Support Engineer over the 6 months to 28 May 2025.

Salary histogram for IT Support Engineer in the UK

IT Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -164 314 £32,500 +8.33% 212
UK excluding London -140 260 £30,000 +1.69% 187
South East -56 95 £35,000 +16.67% 48
Work from Home -17 89 £31,500 -3.08% 46
London +77 65 £36,500 +7.35% 48
Midlands -56 53 £27,500 -5.17% 40
North of England -93 48 £30,000 +5.26% 37
Yorkshire +28 35 £26,500 -11.67% 13
West Midlands -10 31 £26,000 -8.77% 10
East of England -56 29 £29,000 -1.69% 30
South West +5 24 £32,500 +8.33% 24
East Midlands -10 22 £28,000 -6.67% 28
Scotland +97 11 £27,000 -1.82% 8
North West -91 11 £30,000 +11.11% 20
North East +10 2 £35,000 +7.69% 5

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Engineer in the job title.

1 229 (68.56%) Windows
1 229 (68.56%) Microsoft
2 180 (53.89%) Microsoft 365
3 160 (47.90%) Active Directory
4 147 (44.01%) Social Skills
5 143 (42.81%) Problem-Solving
6 117 (35.03%) Azure
7 90 (26.95%) Customer Service
8 88 (26.35%) Driving Licence
9 84 (25.15%) Degree
10 70 (20.96%) Windows Server
11 67 (20.06%) ITIL
12 63 (18.86%) Cisco
13 62 (18.56%) Microsoft Certification
14 58 (17.37%) Entra ID
15 56 (16.77%) Microsoft Intune
16 55 (16.47%) Microsoft Exchange
17 53 (15.87%) VMware
18 52 (15.57%) Linux
18 52 (15.57%) DNS
19 51 (15.27%) Computer Science
20 46 (13.77%) PowerShell
20 46 (13.77%) Windows 10
21 45 (13.47%) Firewall
22 42 (12.57%) CCNA
22 42 (12.57%) Cisco Certification
22 42 (12.57%) SharePoint
22 42 (12.57%) Mentoring
23 40 (11.98%) Internet
23 40 (11.98%) AWS

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (16.47%) Microsoft Exchange
2 42 (12.57%) SharePoint
3 11 (3.29%) Confluence
4 3 (0.90%) WordPress
5 1 (0.30%) Apache
5 1 (0.30%) Tomcat
Applications
1 31 (9.28%) Microsoft Office
2 5 (1.50%) MS Visio
3 2 (0.60%) Microsoft Excel
3 2 (0.60%) Microsoft PowerPoint
Business Applications
1 4 (1.20%) Sage 200
1 4 (1.20%) Sage 50
2 1 (0.30%) Remedy ITSM
Cloud Services
1 180 (53.89%) Microsoft 365
2 117 (35.03%) Azure
3 58 (17.37%) Entra ID
4 40 (11.98%) AWS
4 40 (11.98%) SaaS
5 11 (3.29%) OneDrive
6 10 (2.99%) Mimecast
7 7 (2.10%) GCP
8 6 (1.80%) Cloud Computing
9 5 (1.50%) Amazon EC2
9 5 (1.50%) Amazon S3
9 5 (1.50%) Power Platform
9 5 (1.50%) Slack
10 4 (1.20%) Google Workspace
11 3 (0.90%) IaaS
11 3 (0.90%) Microsoft Copilot
12 1 (0.30%) Azure Sentinel
12 1 (0.30%) Dynamics 365
12 1 (0.30%) Virtual Private Cloud
12 1 (0.30%) WhatsApp
Communications & Networking
1 52 (15.57%) DNS
2 45 (13.47%) Firewall
3 40 (11.98%) Internet
4 34 (10.18%) DHCP
5 33 (9.88%) Wi-Fi
6 31 (9.28%) VPN
7 29 (8.68%) VLAN
8 28 (8.38%) Network Security
8 28 (8.38%) WLAN
9 27 (8.08%) LAN
9 27 (8.08%) SAN
10 26 (7.78%) TCP/IP
11 23 (6.89%) WAN
12 20 (5.99%) NAS
13 13 (3.89%) VoIP
14 11 (3.29%) Cisco IOS
15 9 (2.69%) PBX
15 9 (2.69%) Structured Cabling
16 8 (2.40%) IP Telephony
17 5 (1.50%) FTP
Database & Business Intelligence
1 29 (8.68%) SQL Server
2 5 (1.50%) Power BI
3 1 (0.30%) Amazon RDS
3 1 (0.30%) MariaDB
3 1 (0.30%) Tableau
Development Applications
1 8 (2.40%) JIRA
2 1 (0.30%) Git
General
1 147 (44.01%) Social Skills
2 38 (11.38%) Analytical Skills
3 30 (8.98%) Organisational Skills
4 27 (8.08%) Finance
5 14 (4.19%) Telecoms
6 10 (2.99%) Inclusion and Diversity
7 7 (2.10%) Retail
8 4 (1.20%) Legal
8 4 (1.20%) Public Sector
9 3 (0.90%) Law
9 3 (0.90%) Marketing
10 2 (0.60%) Billing
10 2 (0.60%) Manufacturing
11 1 (0.30%) Electronics
11 1 (0.30%) Military
11 1 (0.30%) Presentation Skills
Libraries, Frameworks & Software Standards
1 14 (4.19%) 802.1X
2 3 (0.90%) EDI
3 1 (0.30%) ModSecurity
3 1 (0.30%) WSH
3 1 (0.30%) X-Windows
Miscellaneous
1 88 (26.35%) Driving Licence
2 37 (11.08%) Self-Motivation
3 18 (5.39%) Mobile App
4 16 (4.79%) Onboarding
5 8 (2.40%) Social Media
6 6 (1.80%) Clustering
6 6 (1.80%) EPoS
6 6 (1.80%) Video Conferencing
7 4 (1.20%) Blackberry
7 4 (1.20%) Enterprise Software
7 4 (1.20%) iPad
7 4 (1.20%) iPhone
8 3 (0.90%) HP Storage
8 3 (0.90%) Management Information System
9 2 (0.60%) Educational Technology
9 2 (0.60%) Life Science
9 2 (0.60%) NHS
9 2 (0.60%) PACS
9 2 (0.60%) Renewable Energy
9 2 (0.60%) Smartphone
Operating Systems
1 229 (68.56%) Windows
2 70 (20.96%) Windows Server
3 52 (15.57%) Linux
4 46 (13.77%) Windows 10
5 37 (11.08%) Android
6 27 (8.08%) Mac OS
7 15 (4.49%) Apple iOS
8 11 (3.29%) Windows Server 2016
9 8 (2.40%) Windows 7
10 6 (1.80%) Windows Server 2012
11 3 (0.90%) Unix
11 3 (0.90%) Windows Server 2019
12 1 (0.30%) Debian
12 1 (0.30%) Mac OS X
12 1 (0.30%) Red Hat Enterprise Linux
12 1 (0.30%) Ubuntu
Processes & Methodologies
1 143 (42.81%) Problem-Solving
2 90 (26.95%) Customer Service
3 67 (20.06%) ITIL
4 51 (15.27%) Computer Science
5 42 (12.57%) Mentoring
6 37 (11.08%) Network Management
7 33 (9.88%) Asset Management
7 33 (9.88%) Migration
8 29 (8.68%) IT Asset Management
9 26 (7.78%) Cybersecurity
9 26 (7.78%) ITSM
10 25 (7.49%) Infrastructure Engineering
11 24 (7.19%) Continuous Improvement
11 24 (7.19%) CRM
11 24 (7.19%) Data Privacy
12 23 (6.89%) Disaster Recovery
12 23 (6.89%) Mathematics
13 20 (5.99%) Kalman Filter
14 18 (5.39%) Analytical Thinking
14 18 (5.39%) Exploratory Testing
Programming Languages
1 46 (13.77%) PowerShell
2 10 (2.99%) SQL
3 8 (2.40%) Python
4 1 (0.30%) Bash
4 1 (0.30%) Java
4 1 (0.30%) VBScript
Qualifications
1 84 (25.15%) Degree
2 62 (18.56%) Microsoft Certification
3 42 (12.57%) CCNA
3 42 (12.57%) Cisco Certification
4 39 (11.68%) MCP
5 34 (10.18%) Computer Science Degree
6 31 (9.28%) MCSE
7 30 (8.98%) CCNP
8 28 (8.38%) LPIC
9 25 (7.49%) Security Cleared
10 20 (5.99%) DBS Check
11 15 (4.49%) A+ Certification
12 12 (3.59%) DV Cleared
12 12 (3.59%) HND
13 9 (2.69%) SC Cleared
14 6 (1.80%) MCSA
15 5 (1.50%) Network+ Certification
16 4 (1.20%) Azure Certification
17 3 (0.90%) AWS Certification
18 2 (0.60%) NVQ Level 3
Quality Assurance & Compliance
1 12 (3.59%) SLA
2 6 (1.80%) ISO/IEC 27001
3 4 (1.20%) Cyber Essentials
3 4 (1.20%) Cyber Essentials PLUS
4 3 (0.90%) GDPR
5 2 (0.60%) ISO 9001
System Software
1 160 (47.90%) Active Directory
2 35 (10.48%) VMware Infrastructure
3 25 (7.49%) Hyper-V
4 10 (2.99%) Virtual Desktop
5 6 (1.80%) VMware ESXi
6 5 (1.50%) Firmware
7 2 (0.60%) Microsoft Virtual Server
7 2 (0.60%) Virtual Servers
8 1 (0.30%) Docker
8 1 (0.30%) Virtual Machines
8 1 (0.30%) vSphere
Systems Management
1 56 (16.77%) Microsoft Intune
2 14 (4.19%) SCCM
3 5 (1.50%) Jamf Pro
3 5 (1.50%) SmoothWall
3 5 (1.50%) Terraform
4 4 (1.20%) WSUS
5 3 (0.90%) FortiGate
5 3 (0.90%) Single Sign-On
6 2 (0.60%) Ansible
6 2 (0.60%) Autotask
7 1 (0.30%) Plesk
Vendors
1 229 (68.56%) Microsoft
2 63 (18.86%) Cisco
3 53 (15.87%) VMware
4 18 (5.39%) Zoho
5 17 (5.09%) Apple
5 17 (5.09%) Meraki
6 14 (4.19%) Google
7 12 (3.59%) Veeam
8 9 (2.69%) HP
9 7 (2.10%) Fortinet
9 7 (2.10%) Sophos
10 6 (1.80%) Aruba
10 6 (1.80%) Juniper
10 6 (1.80%) SonicWALL
11 5 (1.50%) CheckPoint
11 5 (1.50%) Citrix
11 5 (1.50%) Zscaler
12 4 (1.20%) Dell
12 4 (1.20%) Sage
12 4 (1.20%) SAP