8 of 8 Remote Part-Time ITIL Jobs

wider infrastructure and cloud management, support and IT Service Management principles which includes but is not limited to the following; ITSM & Ticket Management - Experience with ITSM tools aligned to ITIL processes, including handling incidents, changes, and problems. Service Desk Processes - Understanding of the service desk lifecycle, from ticket creation to resolution and closure, ensuring adherence to SLAs and best practices. More ❯

service requirements. Industry recognised training/certifications in Cloud technologies (Microsoft, AWS, Google etc) Extensive practical knowledge of Enterprise Architecture preferably certified with a recognised framework such as TOGAF, ITIL (Service Management). Substantial knowledge of ICT design, security and privacy standards including NCSC guidance and other legislative requirements, gained through significant experience of solutions delivery in similar size organisations. More ❯

at managing workloads and priorities in a fast-paced environment. Excellent communication able to make the complex sound simple. Knowledge of IT security, cloud platforms (AWS, Azure, GCP) and ITIL frameworks is a bonus. Whats in It for You: Remote-first culture with a supportive, collaborative team. Competitive pay and full benefits package. Freedom to shape and improve IT processes More ❯

at managing workloads and priorities in a fast-paced environment. Excellent communication able to make the complex sound simple. Knowledge of IT security, cloud platforms (AWS, Azure, GCP) and ITIL frameworks is a bonus. Whats in It for You: Remote-first culture with a supportive, collaborative team. Competitive pay and full benefits package. Freedom to shape and improve IT processes More ❯

active engineering team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

Service Desk/Helpdesk experience (1st/1st2nd line), owning incidents through resolution or escalation, working to SLAs . Experienced in SQL Confidence with ticketing systems and incident management ( ITIL awareness). Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have Some exposure to web app debugging ( ASP/ More ❯

skills. Experience with integration and reporting platforms. Desirable Skills & Certifications: Experience with D365 Customer Engagement (CE) Adobe (Experience Platform or Campaign) TOGAF (The Open Group Architecture Framework) ITIL (Information Technology Infrastructure Library) Microsoft Certifications (e.g., Azure Solutions Architect Expert) CISSP (Certified Information Systems Security Professional) Familiarity with Waterfall and Agile frameworks Contract: Inside IR35, hybrid with 1 day per week More ❯

trusted business partner. Manage vendor performance and ensure compliance with contractual and regulatory standards. Drive continuous improvement, knowledge management, and capability building across teams. Drive adoption of the current ITIL/ITSM best practices and support implementation of new tools Engage and influence regional teams, to foster collaboration, manage resistance, and drive cultural change. About You Proven experience leading global … service teams in complex, multi-region organisations. Strong understanding of ITIL and process improvement. Demonstrated success managing outsourced delivery models (India experience advantageous). Skilled in stakeholder management, change leadership, and building trust across diverse teams. Familiar with hybrid cloud (Azure), ERP (SAP), and enterprise technology platforms. A collaborative, pragmatic, and culturally aware leader with exceptional communication and influencing skills. More ❯