1 to 1 of 1 Part-Time Knowledge Transfer Jobs

BAU support impacts are highlighted as part of DRC review. Working with all Initiative stakeholders to ensure a holistic approach to delivery. Ensuring the knowledge transfer sessions and the warranty checkpoint meetings for assigned projects are completed. To be successful in this role you will require the following … Experience of introducing new IT services across a complex fast paced business. Knowledge of the non-functional requirements and service levels needed to successfully transition and maintain a new IT service. Experience of understanding and managing Acceptance into Service, knowledge transfer between technical and non-technical teams … engaging and participating in agile delivery squads. Experience of working with 3rd party vendors delivering IT change. Knowledge of the various ITIL Service disciplines and an understanding of how these can be applied within and outside of IT Service. Familiarity of SLAs and a basic understanding of key commercial more »