Engineering Services Manager
- Hiring Organisation
- Public Sector Resourcing CWS
- Location
- Swindon, Wiltshire, South West, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
- Salary
- £65,000
continuous improvement Duties will include, but are not limited to the following: * Oversee services, ensuring high performance across ITSM processes including Incident, Request, and Problem Management. Ensure all services are aligned with agreed SLAs and KPIs. * Own and manage risks with the support of the team and Head … services across on-premises and cloud platforms (Azure, AWS, M365) * Knowledge of IT service delivery, monitoring, performance metrics, and capacity planning * Familiar with device management and end-user computing technologies * Proven ability to lead and collaborate with technical teams across multiple service areas * Experience transitioning new technologies into operational ...