doing. Collaborate with stakeholders to gather, analyse and document business requirements. Develop detailed user stories, workflows and use cases. Translate requirements into clear, actionable specification for technical teams. Identify process improvements and innovative opportunities within the project scope. Facilitate workshops, meetings and presentations to align stakeholders and teams. Act as the go-to person for ensuring the project aligns … Analysis expertise ideally in transport ticketing or retail Strong end-to-end project lifecycle experience, from pre-project scoping and stakeholder analysis to solution delivery and benefit realisation. Advanced process modelling and optimisation skills, using industry-standard tools and techniques. Supporting transition from the As-Is position to the To-Be state, identifying the approach to be taken. Understanding … each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting . Be thorough in each section. its your chance to showcase your skills and experience. Using More ❯
East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the role Were looking for an enthusiastic and dynamic Client Relationship … ERP and HR systems, to manage the relationship with the GLAs HR Shared Service with Transport for London (TfL). You will work closely with the Head of Business Improvement and the People Function to ensure a high-quality service is delivered for the GLA. You will have excellent stakeholder and relationship skills, and bring experience of delivering service … and process improvements in an HR environment. You will be solution focussed and have experience of delivering change from a user-centred perspective. What your day will look like This will be a varied role with key activities including: Supporting the HR Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures Working More ❯
Ferndown, Dorset, South West, United Kingdom Hybrid / WFH Options
Densell Recruitment
norm and work for a vibrant, progressive company who offer a fun, high-energy working environment. Within this fast-paced role, you will be responsible for aligning reporting and process improvements across the global operations. You will also assist with the production of budgets, forecasts, and a variety of reports for external stakeholders. Ideally you will be fully qualified More ❯
Employment Type: Permanent, Part Time, Work From Home
Ferndown, Dorset, South West, United Kingdom Hybrid / WFH Options
Densell Recruitment
norm and work for a vibrant, progressive company who offer a fun, high-energy working environment. Within this fast-paced role, you will be responsible for aligning reporting and process improvements across the global operations.You will also assist with the production of budgets, forecasts, and a variety of reports for external stakeholders.Ideally you will be fully qualified (ACA/ More ❯
Woodbridge, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
CV Screen Ltd
Offering a hybrid working model and a salary of up to £30,000, this is an ideal role for someone who thrives on data coordination, systems administration, and business improvement initiatives. You'll be supporting a well-respected, employee-owned publisher with global reach and a strong reputation for high-quality academic titles. Duties & Responsibilities Coordinate operational data and … Strong organisational skills and proven experience handling data in an office environment. Proficient in Excel and comfortable working with databases and multiple systems. Demonstrated ability to identify and implement process improvements. Salary & Benefits Salary: £27,000 - £30,000 depending on experience. Hybrid working (2 days from home), part time/flexible hours considered, pension scheme, employee ownership benefits, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. ProcessImprovement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience 2+ years in technical support/customer More ❯