Potters Bar, Hertfordshire, South East, United Kingdom
Canada Life Group (UK) Ltd (The)
accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance to deliver consistent and meaningful reporting to support process enhancements, root cause analysis and best practice. The role provides the opportunity to learn about our different financial products and processes across Canada Life, primarily focusing on using QA … Assessment : Evaluate customer service interactions, including complaints and vulnerable customers, to ensure positive outcomes and compliance with regulatory standards Management Information Production : Create detailed and insightful reports to support process improvements, consumer duty reporting, and operational risk management. Lead monthly review sessions with operational heads ProcessImprovement : Identify and collaborate on implementing changes to enhance customer service More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
MBDA
processes. This involves understanding and addressing system requirements, analysing system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Processimprovement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A More ❯
Employment Type: Permanent, Part Time, Work From Home
ll support and enhance the delivery of ERP and financial systems across WMCA and its partners. You'll play a key part in ensuring smooth operation, security, and continuous improvement of our Business World ERP system, while helping staff across the organisation use it confidently and consistently. If you're ready to make a real impact through technical expertise … a Fixed Term Contract with an expended end date of 31st March 2026. What you will be doing. Work with the Business World System Team to contribute to continuous improvement of core financial and HR system processes, system controls and system performance in accordance with the requirements of a growing business, to streamline current practices and improve efficiency. To … ensure deadlines are met. Ability to communicate with all levels of the organization. A methodical and analytical approach to work, demonstrating attention to detail. Ability to drive change and process improvement. Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office. How to apply . More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
thrilled to announce an exciting opportunity to join our growing ICT Team as an Implementation Analyst. In this role, you will lead the successful deployment of technology solutions and process improvements in the social housing sector. This role focuses on supporting the implementation of new systems as per the portfolio, ensuring that they meet the needs of tenants, staff … with existing processes to drive operational efficiency and enhance tenant services. The Ideal Candidate As an Implementation Analyst, you'll be at the forefront of deploying new systems and process improvements across our organisation. From configuring housing management software and tenant portals to ensuring seamless system integration and staff training, you'll help us enhance operational efficiency and deliver More ❯
Employment Type: Permanent, Part Time, Work From Home