Kingston upon Thames, Greater London, UK Hybrid / WFH Options
Advanced Resource Managers
2nd line activities in a helpdesk team within an engineering company or similar Education : HNC, HND or bachelors degree or equivalent Technical skills : HW/SW troubleshooting, network protocols, SCCM, Active Directory, Cisco IT skills : MS365 , Windows and Service Now More ❯
to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality interface between systems support and its customers, ensuring customers feel assured they will be helped. Have … and demonstrable supportive team player. Provide support on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via MicrosoftSCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the Service Desk More ❯
Service Desk Analyst City of London Windows, SCCM, Active Directory, VDI, O365, ServiceNOW - 40,000 - 44,000 A leading brokerage based in the City of London is looking to hire a talented Service Desk Analyst to join their already established support function. In this role you will act as the first point of contact for employees who are experiencing IT … framework. It is necessary that SLAs are met and customer service levels are maintained. To be considered for the role you will require the following skill-set: Windows OS SCCM VDI ServiceNOW O365, Active Directory This is a fantastic opportunity to work for a market-leading financial firm who are at the forefront of technology. If you want to work … then please apply now. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 07906 861860/harriet@harringtonstarr.com Service Desk Analyst City of London Windows, SCCM, Active Directory, VDI, O365, ServiceNOW More ❯
As our EUC Team Leader, youll: Lead and mentor a high-performing team of EUC analysts and technicians Oversee desktops, laptops, mobile devices, and virtual environments Manage Microsoft Intune, SCCM, Citrix, and MDM platforms Drive process improvements and ensure security, compliance, and performance Be the go-to expert for complex technical escalations Collaborate with IT leadership to shape our EUC … strategy What Youll Bring Were looking for someone with: Proven experience in EUC leadership or senior support roles Strong technical knowledge of Microsoft 365, Intune, SCCM, Citrix & MDM A passion for mentoring, problem-solving, and continuous improvement Excellent communication and coordination skills A calm, methodical approach under pressure Why Join Us? At our client firm, technology powers everything they do. More ❯
