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Network Management Team Leader

Hiring Organisation
Vizion Network
Location
Hull, North Humberside, England, United Kingdom
Employment Type
Part-Time
Salary
Competitive salary
require, that are within your capability and status. Operational Oversight & KPI Delivery Maintain full oversight of team performance against KPIs, including productivity, quality, SLA adherence and customer outcomes. Oversee day-to-day operational performance across all your team, ensuring resources are realigned to respond to trends and demand. Manage staff … cost exposure are minimised through strong controls and adherence to process. Act as a first level escalation point for your team, ensuring FCA and SLA compliance. Quality, Audit & Compliance Monitor, audit and report on the team's performance. Set and monitor targets. Analyse audit outcomes, trends and root causes, ensuring ...