2 of 2 Part-Time Service Delivery Manager Jobs

Service Delivery Manager is accountable for ensuring IT services are delivered reliably, predictably and in line with business needs across HL's technology estate. Acting as a key bridge between IT Service Operations and the business, the role ensures services are operationally ready for change … critical events, perform to agreed service levels, and are resilient, scalable and trusted by stakeholders. What you'll be doing Own end-to-end service delivery for assigned services, ensuring clear accountability, alignment to business priorities, and effective operation across heritage and cloud environments Lead Service ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. \n Essential Job Functions \n Manages functional areas or department account leads on small to medium sized accounts to ensure that business solution … projects or workload forecasts. \n Manages and approves expenditures for accounts in line with the established policies and procedures. \n Manages complex relationships between delivery and consumer groups to ensure good client relations. \n Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery ...