Service Delivery Manager Jobs

Service Delivery Manager
UK

The median Service Delivery Manager salary in the UK is £61,250 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 653 538 775
Rank change year-on-year -115 +237 +109
Permanent jobs requiring a Service Delivery Manager 49 407 194
As % of all permanent jobs advertised in the UK 0.088% 0.39% 0.20%
As % of the Job Titles category 0.097% 0.41% 0.22%
Number of salaries quoted 32 239 152
10th Percentile £47,875 £32,750 £41,300
25th Percentile £52,500 £41,250 £49,788
Median annual salary (50th Percentile) £61,250 £52,500 £60,000
Median % change year-on-year +16.67% -12.50% +1.69%
75th Percentile £70,000 £67,500 £71,250
90th Percentile £80,000 £75,000 £94,750
UK excluding London median annual salary £55,500 £47,250 £55,000
% change year-on-year +17.46% -14.09% -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,444 98,297 87,491
% of permanent jobs with a recognized job title 90.33% 94.81% 91.34%
Number of salaries quoted 26,384 69,991 55,965
10th Percentile £28,750 £28,500 £32,500
25th Percentile £40,748 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £70,000 £80,000
90th Percentile £95,000 £90,000 £100,000
UK excluding London median annual salary £51,000 £50,000 £53,500
% change year-on-year +2.00% -6.54% +6.49%

Service Delivery Manager
Job Vacancy Trend

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Delivery Manager in the UK

Service Delivery Manager
Salary Trend

3-month moving average salary quoted in jobs citing Service Delivery Manager.

Salary trend for Service Delivery Manager in the UK

Service Delivery Manager
Salary Histogram

Salary distribution for jobs citing Service Delivery Manager over the 6 months to 31 May 2025.

Salary histogram for Service Delivery Manager in the UK

Service Delivery Manager
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the UK over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -146 36 £62,500 +19.05% 82
UK excluding London -22 25 £55,500 +17.46% 59
London -25 17 £70,000 +2.69% 29
Work from Home +54 13 £62,500 +4.17% 42
Midlands +24 6 £54,000 +13.68% 14
Northern Ireland - 6 - - 1
South East +15 5 £57,500 +32.18% 9
North of England -6 5 £58,000 +16.00% 18
North West -17 4 £58,000 +18.97% 14
East Midlands +31 3 £55,500 +58.57% 5
West Midlands +27 3 £48,750 -22.00% 8
East of England +34 2 £61,250 +27.60% 4
Scotland +115 1 £57,500 +31.43% 8
Yorkshire +31 1 - - 4

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 31 May 2025, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Delivery Manager in the job title.

1 49 (100.00%) Service Delivery
2 40 (81.63%) ITIL
3 24 (48.98%) Service Management
3 24 (48.98%) Continuous Improvement
4 22 (44.90%) Social Skills
5 21 (42.86%) ITSM
6 19 (38.78%) Project Management
7 16 (32.65%) Asset Management
8 13 (26.53%) Strategic Planning
8 13 (26.53%) Degree
9 12 (24.49%) Management Information System
10 11 (22.45%) Wi-Fi
10 11 (22.45%) Remedy
10 11 (22.45%) BMC
10 11 (22.45%) JIRA
10 11 (22.45%) Computer Science
10 11 (22.45%) Remedy ITSM
10 11 (22.45%) VLAN
10 11 (22.45%) Customer Service
10 11 (22.45%) Innovative Thinking
10 11 (22.45%) Fibre Optics
10 11 (22.45%) IT Asset Management
10 11 (22.45%) Computer Science Degree
11 10 (20.41%) Cybersecurity
11 10 (20.41%) Microsoft
11 10 (20.41%) Finance
12 9 (18.37%) Problem-Solving
13 8 (16.33%) SLA
13 8 (16.33%) ServiceNow
14 7 (14.29%) ITIL Certification

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (8.16%) Microsoft Office
2 1 (2.04%) MS Visio
Business Applications
1 11 (22.45%) Remedy ITSM
2 1 (2.04%) Shopify
Cloud Services
1 4 (8.16%) Azure
1 4 (8.16%) Microsoft 365
1 4 (8.16%) SaaS
2 3 (6.12%) Power Platform
3 2 (4.08%) AWS
4 1 (2.04%) GCP
4 1 (2.04%) Rubrik
Communications & Networking
1 11 (22.45%) VLAN
1 11 (22.45%) Wi-Fi
2 3 (6.12%) Firewall
2 3 (6.12%) LAN
2 3 (6.12%) WAN
3 2 (4.08%) Wireless
4 1 (2.04%) Cisco Firepower
4 1 (2.04%) Internet
4 1 (2.04%) Network Security
4 1 (2.04%) SD-WAN
4 1 (2.04%) VPN
Database & Business Intelligence
1 3 (6.12%) Power BI
Development Applications
1 11 (22.45%) JIRA
General
1 22 (44.90%) Social Skills
2 10 (20.41%) Finance
3 5 (10.20%) Analytical Skills
4 3 (6.12%) Law
5 2 (4.08%) Banking
5 2 (4.08%) Games
5 2 (4.08%) Legal
5 2 (4.08%) Public Sector
6 1 (2.04%) Aviation
6 1 (2.04%) Billing
6 1 (2.04%) Financial Institution
6 1 (2.04%) Inclusion and Diversity
6 1 (2.04%) Manufacturing
6 1 (2.04%) Organisational Skills
6 1 (2.04%) Presentation Skills
6 1 (2.04%) Retail
6 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.04%) Middleware
Miscellaneous
1 12 (24.49%) Management Information System
2 11 (22.45%) Fibre Optics
3 4 (8.16%) IoT
4 2 (4.08%) CMDB
4 2 (4.08%) Data Centre
4 2 (4.08%) Mobile Games
4 2 (4.08%) Onboarding
5 1 (2.04%) Driving Licence
5 1 (2.04%) Private Cloud
5 1 (2.04%) Renewable Energy
5 1 (2.04%) Self-Motivation
5 1 (2.04%) Virtual Team
Operating Systems
1 3 (6.12%) Windows
Processes & Methodologies
1 49 (100.00%) Service Delivery
2 40 (81.63%) ITIL
3 24 (48.98%) Continuous Improvement
3 24 (48.98%) Service Management
4 21 (42.86%) ITSM
5 19 (38.78%) Project Management
6 16 (32.65%) Asset Management
7 13 (26.53%) Strategic Planning
8 11 (22.45%) Computer Science
8 11 (22.45%) Customer Service
8 11 (22.45%) Innovative Thinking
8 11 (22.45%) IT Asset Management
9 10 (20.41%) Cybersecurity
10 9 (18.37%) Problem-Solving
11 7 (14.29%) Service Design
12 6 (12.24%) Change Management
12 6 (12.24%) Data Protection
12 6 (12.24%) Incident Management
12 6 (12.24%) People Management
12 6 (12.24%) Stakeholder Management
Qualifications
1 13 (26.53%) Degree
2 11 (22.45%) Computer Science Degree
3 7 (14.29%) ITIL Certification
4 4 (8.16%) CISSP
5 3 (6.12%) Security Cleared
6 2 (4.08%) SC Cleared
7 1 (2.04%) Azure Certification
7 1 (2.04%) BPSS Clearance
7 1 (2.04%) CCNP
7 1 (2.04%) CISA
7 1 (2.04%) Cisco Certification
7 1 (2.04%) CISM
7 1 (2.04%) GIAC
7 1 (2.04%) ISACA
7 1 (2.04%) ITIL Foundation Certificate
7 1 (2.04%) Microsoft Certification
7 1 (2.04%) Network+ Certification
7 1 (2.04%) PMI Certification
7 1 (2.04%) PMP
7 1 (2.04%) SANS
Quality Assurance & Compliance
1 8 (16.33%) SLA
2 3 (6.12%) GDPR
2 3 (6.12%) ISO/IEC 27001
3 1 (2.04%) COBIT
3 1 (2.04%) Cyber Essentials
3 1 (2.04%) Sarbanes-Oxley
System Software
1 2 (4.08%) Active Directory
2 1 (2.04%) Virtual Machines
2 1 (2.04%) VMware Infrastructure
Systems Management
1 2 (4.08%) Microsoft Intune
1 2 (4.08%) SCCM
2 1 (2.04%) Autotask
2 1 (2.04%) FortiGate
2 1 (2.04%) NetBackup
Vendors
1 11 (22.45%) BMC
1 11 (22.45%) Remedy
2 10 (20.41%) Microsoft
3 8 (16.33%) ServiceNow
4 2 (4.08%) Cisco
5 1 (2.04%) Apple
5 1 (2.04%) Commvault
5 1 (2.04%) Google
5 1 (2.04%) Palo Alto
5 1 (2.04%) Splunk
5 1 (2.04%) Tenable
5 1 (2.04%) VMware
5 1 (2.04%) Zerto