1 of 1 Remote Part-Time Support Officer Jobs

IT Support Officer 9 to 12 Month Contract (Part-Time, Hybrid) Are you a tech-savvy professional with a passion for delivering excellent IT support and user experience? We're seeking an IT Support Officer to join a collaborative and dynamic team supporting a cutting-edge clinical research organization. Contract Length: 9 to 12 months … the Role This role is perfect for someone who thrives in a fast-paced, service-driven environment. Youll play a critical role in providing 1st and 2nd line IT support to internal users, ensuring smooth operation of hardware, software, and systems, while assisting with onboarding and collaborating with external IT partners. Key Responsibilities Provide IT support to end … users, resolving hardware/software issues and access problems. Manage user accounts, permissions, and email setups in Office 365 and Active Directory. Support SharePoint usage and access controls. Perform IT inductions and 1-1 user training sessions. Log, track, and resolve IT incidents, working to SLA and KPI standards. Configure and maintain devices including laptops, printers, and mobile phones More ❯