IT Support & Cloud Apprentice
- Hiring Organisation
- WYTECH LIMITED
- Location
- EDNASTON PARK, PAINTERS LANE, EDNASTON, ASHBOURNE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client Support: Act as first point of contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within … backup, threat alerts) and escalate where required Learn and apply cybersecurity best practices in all work undertaken Projects & Continuous Improvement: Assist engineers with client onboarding and migration projects Participate in documentation improvement within the knowledge base Support internal system improvements and automation initiatives Follow and contribute ...