IT Support & Cloud Apprentice
- Hiring Organisation
- WYTECH LIMITED
- Location
- EDNASTON PARK, PAINTERS LANE, EDNASTON, ASHBOURNE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
Ashbourne, Derbyshire. Gain real-world experience, support helpdesk tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client Support: Act as first point of contact for client IT issues (phone, email, portal) Log, categorise … configuration Assist with MDM policy application and device compliance checks Monitor security alerts (EDR, backup, threat alerts) and escalate where required Learn and apply cybersecurity best practices in all work undertaken Projects & Continuous Improvement: Assist engineers with client onboarding and migration projects Participate in documentation improvement within the knowledge base ...