1 of 1 Apprenticeship Customer Experience Jobs in Avon

Start your tech career with Route 101 a leading provider of next-generation customer engagement solutions. At Route 101, we empower businesses with innovative technology that enhances customer experiences and drives digital transformation. As part of our continued growth, were offering a fantastic opportunity for a motivated and tech-savvy individual to join our team as an IT … Support Apprentice . In this role, you'll gain hands-on experience supporting IT systems, troubleshooting technical issues, and helping our internal teams and clients maintain smooth and efficient operations. This is your chance to kickstart a rewarding career in IT with expert guidance, real-world training, and a pathway to future growth within a dynamic and supportive company. … A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer technical questions from our customers enabling them to leverage full potential from their solutions. Work alongside experienced engineers More ❯