1 of 1 Apprenticeship Business Intelligence Jobs in Beaconsfield

assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails from clients and create support incidents as needed Carry out regular checks and processes Provide 1st line support to clients - via telephone, email … areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part of this role includes the requirement to maintain excellent relations with the customer and other resolver groups, guiding and aiding effective incident resolutions. As the first line … their designated JBC trainer When the classroom training takes place will be agreed at the Induction meeting between Employer, Apprentice and JBC Skills Trainer/Mentor. We advise a bi-monthly approach to each module The full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take More ❯