2 of 2 Apprenticeship Customer Service Jobs in Bedfordshire

work independently in the field Reliable, enthusiastic and able to work effectively in a team Ability to prioritise workload and deliver solutions to meet customer SLA’s Strong customer facing skills, with an awareness of varying client technical skills Attention to detail and accurate record keeping Comfortable around … young people in the education environment Although not essential it would be desirable to have workplace experience in: Hardware and Software support Customer Service experience General office administration and good telephone manner Training Information Communications Technician Level 3 Apprenticeship Standard Bi-weekly live training sessions delivered remotely ...

checks and basic maintenance tasks Escalate complex issues to senior engineers when required Maintain clear notes and documentation for support tickets Deliver friendly, professional service to clients at all times Minimum Requirements Full UK driving licence with access to your own vehicle Some form of IT background (education, college … Microsoft Office apps, Adobe & Chrome etc. Desirable (But Not Essential) Any IT qualifications or ongoing studies Basic knowledge of networking or Microsoft 365 Customer service or client-facing experience Interest in cybersecurity or cloud technologies Training Information Communications Technician Level 3 Apprenticeship Standard Bi-weekly live training sessions ...