Customer Service Jobs in Bedfordshire

Customer Service
East of England > Bedfordshire

The table below provides summary statistics for permanent job vacancies advertised in Bedfordshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 38 31 28
Rank change year-on-year -7 -3 -19
Permanent jobs citing Customer Service 17 21 55
As % of all permanent jobs advertised in Bedfordshire 2.97% 4.51% 9.02%
As % of the Processes & Methodologies category 3.12% 6.03% 9.14%
Number of salaries quoted 11 15 19
10th Percentile £28,125 £25,000 £25,900
25th Percentile £30,850 £26,000 £27,375
Median annual salary (50th Percentile) £70,000 £27,692 £30,000
Median % change year-on-year +152.78% -7.69% +11.11%
75th Percentile £72,500 £33,870 £41,875
90th Percentile - £38,576 £46,250
East of England median annual salary £32,500 £29,000 £31,000
% change year-on-year +12.07% -6.45% -22.50%

All Process and Methodology Skills
Bedfordshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bedfordshire.

Permanent vacancies with a requirement for process or methodology skills 545 348 602
As % of all permanent jobs advertised in Bedfordshire 95.28% 74.68% 98.69%
Number of salaries quoted 93 241 279
10th Percentile £31,250 £26,000 £36,153
25th Percentile £40,400 £33,152 £45,000
Median annual salary (50th Percentile) £52,000 £50,000 £57,500
Median % change year-on-year +4.00% -13.04% +15.00%
75th Percentile £66,000 £67,500 £67,500
90th Percentile £73,500 £93,750 £83,750
East of England median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +10.00%

Customer Service
Job Vacancy Trend in Bedfordshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Customer Service in Bedfordshire

Customer Service
Salary Trend in Bedfordshire

3-month moving average salary quoted in jobs citing Customer Service in Bedfordshire.

Salary trend for Customer Service in Bedfordshire

Customer Service
Salary Histogram in Bedfordshire

Salary distribution for jobs citing Customer Service in Bedfordshire over the 6 months to 30 May 2025.

Salary histogram for Customer Service in Bedfordshire

Customer Service
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Bedfordshire region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Luton +13 7 £70,000 - 55
Bedford +2 6 £37,000 +38.07% 50
Leighton Buzzard - 1 - -
Customer Service
East of England

Customer Service
Co-occurring Skills and Capabilities in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) Microsoft Exchange
2 2 (11.76%) SharePoint
3 1 (5.88%) IBM Domino
Applications
1 8 (47.06%) Microsoft Office
Business Applications
1 6 (35.29%) Infor M3
Cloud Services
1 7 (41.18%) Power Platform
2 4 (23.53%) Azure
2 4 (23.53%) Microsoft 365
3 1 (5.88%) Azure Logic Apps
3 1 (5.88%) Azure Monitor
3 1 (5.88%) Entra ID
3 1 (5.88%) OneDrive
3 1 (5.88%) PaaS
3 1 (5.88%) PowerApps
3 1 (5.88%) SaaS
Communications & Networking
1 3 (17.65%) DHCP
1 3 (17.65%) DNS
2 2 (11.76%) TCP/IP
2 2 (11.76%) VPN
3 1 (5.88%) Cisco IOS
3 1 (5.88%) LAN
3 1 (5.88%) VoIP
3 1 (5.88%) WAN
Database & Business Intelligence
1 7 (41.18%) Power BI
1 7 (41.18%) SQL Server
2 6 (35.29%) Data Lake
2 6 (35.29%) Data Warehouse
3 1 (5.88%) SQL Server Reporting Services
Development Applications
1 7 (41.18%) JIRA
General
1 14 (82.35%) Social Skills
2 7 (41.18%) Analytical Skills
2 7 (41.18%) Finance
3 6 (35.29%) Manufacturing
Job Titles
1 7 (41.18%) Analyst
2 6 (35.29%) Business Intelligence Analyst
3 5 (29.41%) Administrator
3 5 (29.41%) Service Desk Administrator
3 5 (29.41%) Service Desk Assistant
4 2 (11.76%) Support Engineer
4 2 (11.76%) Support Specialist
4 2 (11.76%) Technical Specialist
4 2 (11.76%) Technical Support
4 2 (11.76%) Technical Support Specialist
5 1 (5.88%) IT Engineer
5 1 (5.88%) IT Support
5 1 (5.88%) IT Support Engineer
5 1 (5.88%) Platform Engineer
5 1 (5.88%) Platform Support Engineer
5 1 (5.88%) Senior
5 1 (5.88%) Senior Analyst
5 1 (5.88%) Service Analyst
5 1 (5.88%) Service Desk Analyst
5 1 (5.88%) Systems Engineer
Miscellaneous
1 1 (5.88%) Client/Server
Operating Systems
1 9 (52.94%) Windows
2 4 (23.53%) Linux
2 4 (23.53%) Mac OS
3 1 (5.88%) Android
3 1 (5.88%) SUSE
Processes & Methodologies
1 9 (52.94%) ITIL
1 9 (52.94%) Problem-Solving
2 7 (41.18%) ETL
2 7 (41.18%) ITSM
3 6 (35.29%) Analytics
3 6 (35.29%) Business Intelligence
3 6 (35.29%) Computer Science
3 6 (35.29%) Data Analytics
3 6 (35.29%) Data Modelling
3 6 (35.29%) ERP
3 6 (35.29%) Logistics
3 6 (35.29%) Release Management
3 6 (35.29%) Requirements Gathering
3 6 (35.29%) Validation
4 5 (29.41%) Mathematics
4 5 (29.41%) Service Management
4 5 (29.41%) Time Management
5 3 (17.65%) Customer Experience
6 2 (11.76%) Critical Thinking
6 2 (11.76%) Performance Metrics
Programming Languages
1 7 (41.18%) SQL
Qualifications
1 7 (41.18%) A+ Certification
2 6 (35.29%) Degree
3 2 (11.76%) Azure Certification
3 2 (11.76%) Microsoft Certification
3 2 (11.76%) Network+ Certification
3 2 (11.76%) Security Cleared
Quality Assurance & Compliance
1 6 (35.29%) GxP
2 1 (5.88%) SLA
System Software
1 3 (17.65%) Active Directory
2 1 (5.88%) VMware Infrastructure
2 1 (5.88%) vSphere
Systems Management
1 1 (5.88%) SCCM
1 1 (5.88%) SCOM
Vendors
1 11 (64.71%) Microsoft
2 6 (35.29%) Infor
2 6 (35.29%) SAP
3 5 (29.41%) ServiceNow
4 3 (17.65%) Cisco
5 2 (11.76%) Citrix
5 2 (11.76%) Freshdesk
5 2 (11.76%) VMware
6 1 (5.88%) Ab Initio
6 1 (5.88%) arcserve
6 1 (5.88%) Aruba
6 1 (5.88%) Avaya
6 1 (5.88%) Dell
6 1 (5.88%) Linksys
6 1 (5.88%) Palo Alto