1 of 1 Apprenticeship IT Support Jobs in Berkshire

As an IT User Support Apprentice, you will be part of a service desk dealing with varied requests and issues requiring technical support to resolve them. You will focus on resolution and customer service. Role To record, track and prioritise incidents and service requests at the first point of contact. To resolve user requests in a timely … be encouraged to learn how to troubleshoot and administer bespoke systems at Bracknell Council. Training Your learning will be a combination of online classroom-based sessions, one-to-one support with a workplace coach and on-the-job learning and will last for 15 months. At the end of the programme, you will complete an end-point assessment and … work may be required. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 9th July 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Patience Qualifications 3 additional subjects GCSE, grade C/4 (Essential) English More ❯