1 of 1 Apprenticeship Line Management Jobs in Berkshire

and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation. System Health Monitoring: Perform proactive … week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Full-time employment. Apprenticeship Standard Information communications technician (level 3) Training Provider LDN APPRENTICESHIPS LTD Working Week More ❯