2 of 2 Apprenticeship Microsoft 365 Jobs in Berkshire

you will work with experienced professionals to support a variety of business clients. You will learn how to provide remote and on-site IT support, set up and manage Microsoft 365 services, and help protect networks through cyber security measures. Role This is a hands-on role where you will be part of the Arden IT helpdesk … role will involve working directly with business clients to provide reliable and professional IT support. You will learn how to troubleshoot hardware and software problems, set up and maintain Microsoft 365, support networks, and assist with larger projects including system upgrades and installations. As an apprentice you will be supported throughout, gradually taking on more responsibility as … issues to senior engineers while learning how they are resolved Assist with on-site IT projects including hardware installations, network upgrades and system rollouts. Help set up and manage Microsoft 365 services for business clients Support cyber security measures such as updates, anti-virus management and backup systems. Maintain clear records of support requests and project work. More ❯

Licence (the candidate will be required to commute to the Reading site each day) An understanding of IT hardware, Windows and Mac OS Strong problem-solving skills Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory Ability to lift and move heavy equipment such as servers/Desktops Enhanced DBS and Security More ❯