1 to 1 of 1 Apprenticeship ICT Support Jobs in Birmingham

and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of … disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer in the absence of the Senior Support Engineer … To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on a Rota Basis (after probation) Training ICT Level more »