Technical Helpdesk IT Support Technician Apprentice
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary. You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies. Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware … information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take place at Protocol B3 2NH 1-day per month Training on-site at employer Progression route to a team leader Apprenticeship Standard Digital support … Working Week Monday- Friday- Shifts (flexible). Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 17th October 2025 Start Date Monday, 20th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Initiative More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
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