1 of 1 Apprenticeship Customer Service Jobs in Bristol

holiday plus bank holidays, and have worldwide travel and health insurance. Youll also get the chance to work with some of the most exciting technology shaping the future of customer experience. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer technical questions from our customers enabling them to leverage full potential from their solutions. Create and update support tickets on our Support … laptops and peripheral equipment. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Be highly customer focused and able to provide excellent customer service. Be excited by new cutting edge technology and have a drive for learning. Excellent written and spoken English. Be technically More ❯