IT Helpdesk Apprentice
- Hiring Organisation
- REFRESH SUPPORT LIMITED
- Location
- First floor offices, Brick House, 21 Horse St, Chipping Sodbury, Bristol, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,500 a year
experience while developing your technical skills. You’ll be supporting a wide range of clients, helping to resolve IT issues and ensuring excellent customer service at all times. Role Key Responsibilities: Handling incoming support calls and emails Logging and managing tickets within the helpdesk system Prioritising and troubleshooting … experience in areas such as: IT support and troubleshooting Networking and systems maintenance Cybersecurity and data protection Software installation and upgrades Customer communication and service delivery Training You’ll complete a Level 3 Information Communications Technician apprenticeship, delivered in partnership with SGS College. Your training will include ...