1 of 1 Apprenticeship Line Management Jobs in Bromley

patient and helpful in all dealings with end users' technical requirements Keeping the service desk tickets up to date Respond to IT incidents, problems and requests, resolving them in line with agreed levels of service and to the user’s satisfaction, recording all information as required by local IT processes Support users in using standard office systems and other … software in use across Nash College and the Shaftesbury group Set up, maintain and remove user accounts, file sharing and mailboxes as required and in line with audit and security policies and procedures Install software, download and apply updates and patches in line with agreed policy and procedures Install and configure desktop hardware and build/configure/… install in line with procedures Configure and support mobile devices, including phones, smartphones and laptops Develop knowledge of specific aspects of Shaftesbury group systems Support continuous improvement of Nash College services, systems and processes through improved quality management and documentation To carry out additional duties and tasks that may be required within the range of the responsibilities of More ❯