1 of 1 Apprenticeship IT Support Jobs in Buckinghamshire

To ensure the delivery of a high quality, reliable support function to all employees throughout the Society via the helpdesk. Role Document all IT issues highlighted to you and log all communication regarding the support request and resolution in our helpdesk system. Assist staff to overcome any difficulties they may be experiencing (e.g. printer failure, poor PC … all departments at the Society, ensuring a timely response, the appropriate prioritisation of calls and a suitable resolution. Escalate any issues or problems that need attention to the relevant support agent. If a serious issue occurs, inform the Head of IT. Perform regular checks on all Comms room based equipment to ensure it is in an acceptable working … order. Log any issues found within the IT helpdesk and manage their resolution. Administer critical background admin applications. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯