IT Service Desk Apprentice
- Hiring Organisation
- EXTECH LTD
- Location
- Unit 3, K B F House, 55 Victoria Road, Burgess Hill, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
Logging and triaging tickets (phone/email) New laptop/desktop setups 1st line support tickets Workbench jobs IT documentation Training Why choose our AWS Cloud Support Specialist L3 programme? The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become … work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal ...