IT Service Operation Support Apprentice – HUBER+SUHNER– Cambridge, CB4 0WN– Up to £20k p/a – 37.5hrs
- Hiring Organisation
- HUBER+SUHNER UK Ltd
- Location
- 332-2 Cambridge Science Park, Milton Road, Cambridge, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,000 a year
update incidents and service requests using ITSM tools (Service Now) Support device setup, configuration, and deployment (laptops, desktops, mobile devices) Assist users with Microsoft 365, collaboration tools, and business applications System Stability & Resilience: Support monitoring of IT systems to ensure uptime and performance Assist in routine maintenance, updates … Participate in security monitoring and basic incident response Promote awareness of cybersecurity across the organisation Cloud Systems: Support administration of cloud platforms (e.g. Microsoft 365, Azure) Assist in user provisioning, license management, and cloud-based services Help monitor performance and availability of cloud applications Testing & Problem Solving: Assist ...