2 of 2 Apprenticeship Customer Service Jobs in Cambridgeshire

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

will be studying for your Information Communications Technician Level 3 Apprenticeship. Role Looking to start a career in IT? Join Evolving Networks as a Service Desk Apprentice. Get full training, support real customers, build technical and people skills, and grow with a friendly, forward-thinking team. … part of our service desk team, working alongside experienced engineers who support customers with day-to-day IT and connectivity issues. You’ll learn how to diagnose problems, speak confidently with customers, and use industry tools while building real-world technical and customer service skills. Your role ...