Apprenticeship typically takes 24 months to complete. One-day each week will be dedicated entirely to lectures and studying for your apprenticeship qualification. Regular reviews with your training provider, line manager and workplace mentor, in addition to wrap-around support from the Talent and Learning team. There are excellent opportunities for progression within the company, with a strong focus More ❯
ELWES HOUSE, 19 CHURCH WALK, PETERBOROUGH, England Hybrid / WFH Options
RYDAL COMMUNICATIONS LTD
clients, helping them resolve common issues related to products or services Offering guidance on product features, usage instructions, and common troubleshooting steps Identify recurring issues and report trends to management to help improve customer experience Escalating issues to your line manager and other stakeholders as required to facilitate resolution Documenting client interactions and issues, ensuring clear and accurate … Maths GCSE, grade Minimum 4 (Essential) About the Employer RYDAL COMMUNICATIONS LTD Rydal Group was founded in 2008, starting from a home-based location delivering mobile airtime and BT line rental and call traffic to local small businesses within the Peterborough area. Rydal has since evolved into an award-winning, fully pledged communications & managed IT, Security and Energy provider More ❯
